Safeguard Self Storage

Tamarra was very professional and courteous. She was very helpful and informative on how the storage facility works. She showed us the unit and explained how to access the unit including the dates and times. The storage facility is very clean and up kept. I also felt very safe too since you need to press a button to allow someone to come in or have a code to gain access to the facility. Overall, I will recommend this storage facility to anyone for their storage needs!

If I could give 0 stars I would. Horrible rude woman at the front desk. So, so bad. If you want to pay a lot of money to be insulted, definitely go here. So why do they have so many seemingly good reviews: they are nice to people for like 5 minutes and get them to leave a review quickly, they have their friends leave reviews, it looks like maybe they’re paying people to leave fake reviews, and theyre adding fake reviews for themselves (if you look through you can see most are left by accounts that haven’t reviewed anything else before or after, a lot of the content is identical, names are similar with small variations, or if you click through reviews are only positive and for Safeguard locations). We have had a ridiculously bad experience here. One member of the staff, a woman who often works at the front desk, is usually rude, but lately has been outlandishly unprofessional. We’ve tried to be polite, we’ve tried to keep it civil, but it seems like she really likes to start fights and use her small position to feel powerful. It’s really weird. Called management to discuss. No motivation to improve. I’ve asked other customers and it seems to be an ongoing issue. But who has the time to complain? Well, I’m making time, because WOW, this place is so bad. Don’t go.

UPDATE: I've already called you, and you've done nothing. Other folks: They want to make it seem like they care by posting comments like this below one star reviews. They do not care. They will do nothing but pretend online. ---- DON'T WASTE YOUR MONEY. Went through these so called 'great' reviews -- most of them are seem paid for or fake: accounts suspiciously only reviewing here and no where else, or only other safeguard storage locations, always saying the same thing with small variation, etc. It's no wonder how they trick people into going here. The most unprofessional staff I've ever met, one staffer in particular. We've been responsible, reliable, respectful customers for a few months now -- paying thousands of dollars. We've never expected much -- and even though the one woman who usually sits at the front desk is always miserable or on her phone ignoring you, if you dare to try and speak to her, she will act like you're the stupidest person alive. She seems to be having some type of meltdown the last few days, as she screamed at me the other day, and again today, completely unprovoked. We've never complained about her before, because I've worked in customer service and honestly do not expect anyone to serve me with a smile, and sometimes people are just having a bad day. But to be this unhinged over, literally, nothing -- to respond like this to a respectful paying customer, she really needs to get over herself, and get it together. This isn't even including all the other issues we've had over the pass few months: they're supposed to open at 9am (Mon-Sat), multiple times I've shown up and had to wait over an hour for her while she lazily strolls in whenever she feels like without apology or hurry, usually 10am or later. Spills on the floor are a frequent tripping hazard. I've seen mice and other pests. The staff and management I've been in contact with, seem to content to take your money and do not even care enough to do the bare minimum. We've already tried to raise concerns with management, they didn't seem motivated to do much of anything. Offered a meager 'discount' for the next month (after we already said we would be leaving). Once you sort through the fake reviews here (sort for lowest) you'll see these have been ongoing issues for a long time, and they have NO INTENTION OF IMPROVING. We will be closing our account with this business within the next few days. TL;DR IF YOU DON'T WANT TO PAY THOUSANDS OF DOLLARS TO GET DISRESPECTED, GO SOMEWHERE ELSE. If you own a business like us, DO NOT GO HERE. Their competitors are right across the street and seem lovely.

Online booking was fast and easy. The website provided detailed information, allowing me to select the right size unit. The check in process at the facility was easy and the loading ramp gave easy access directly to the elevator. The employees were helpful in getting my movers unloading upon arrival. The facility has AC and large elevators with carts for large items. Overall, it was a great experience

My experience with Tamarra was amazing! She mad me feel very welcomed and explained everything I needed to do with great detail. I will definitely recommend safeguard self storage to anyone I know.

Hello and good day to whom it may concern Dominique was attentive professional a cut above in aiding me in the effort of getting my self situated and looking forward to seeing her with the company faithfully for as long life permits thanks a whole bunch from Anthony

Tamara, your employees was excellent in handling my business. She was helpful and curious . In addition, very professional and well experienced in her craft.