Universal Solar Direct Las Vegas

There couldn't be a more personable Sales Rep than Evan. I have dealt with other Solar Companies before and no one could earn my business. Evan came into my home and explained everything about his product and how it would work with mine. After reviewing that benefits and the cost, it was a "no brainer". I am completely delighted with the package Evan set us up with and really happy about our Sales Rep, Evan. A very large asset to your company. You are lucky to have him in your employ. A great big THANK YOU to Evan. If it weren't for him, I'd still be shopping.

I was told they went bankrupt the second they were done with my solar project. Didn't turn them on, and no one will message me back. Now I'm stuck paying for solar panels I can't even use. Edit: they just commented on this review to save face, they haven't contacted me. My emails also now come back unsent. Someone from another solar company who took over for these guys contacted me, and now my solar is working. USDLV still hasn't contacted me in a month, so I will leave this review for that long. Since they apologized so well for their unprofessionalism

I have had my solar system on my house for two years-so far no problems. The roof does not leak and no electrical problems. I found the Sale person to be informative of their product and willing to Negotiate cost. The 4 technicians that installed my system were very courteous and had the solar installed in 2 hours. I am an Electrical Engineering in the construction business. I inspected The installation on the roof and at the meter. I found no issues- it was perfect. Two years later it is in the same good condition. Description: twenty 28 solar panels(295 watt solar panel) a my tile roof each with Solar edge Optimizers. The inverter is a 8.4 kw made by Solar edge. It was calculated for 80 percent of my yearly electrical usage-they call that 80 percent offset. So far if has covers 100 percent of my Power usage but there is 12 bucks fee each month charged for taxes. So it is better than I expected.

I just want to say thank you to the whole team who helped me to understand better about solar and then get it on my roof. I met Dmitry on my door and he was very polite, informative, well dressed and just a good person. He told me about NV Energy increases and where all of my money goes, so I got so interested in the solar program. We scheduled an appointment and then I met Cody. I never seen any better salesman in my life. He is super knowledgeable about solar product, he understood my concerns and answered the questions that I didn’t even think about. Just in general the way he presents the solar idea is incomparable to anything. I fell in love right away. The installation took place in less than 14 days. They did everything for me, all the permits and paperwork. I was amazed with the installation crew how fast and accurate they were on my roof. It’s been done in less than 3 hours. I love this company and will recommend it to everyone I know. I hope everyone else will take a note on that. Thank you so much!

This company is terrible. They overloaded our roof where it’s affecting the rafters. We have to re do our walls and roof before it literally caves in. They said there is nothing they can do. To top it off we paid extra for the pigeon protecting. Needles to say we now have a whole family living under our solar because they left 5 holes for them to climb in. The picture is inside our roof where the solar is you can see the solar weighing down on our roof.

This company installed my windows in 2022 and I have been trying for over a month to get anyone to call me back. They have someone who answers the phones and said that Brian is the window salesman. Brian has never called me back. I tried reaching out several times by calling and by emailing. In addition, I asked for his manager John to call me back and he never called me back either. I had to get a third party vendor to fix my window.

I do not recommend Universal Solar Direct. My power has shut off three times this week and I’ve only had this system for 3 years. Nick with Solar Direct informed me that NV Energy had a power out outage in my area and advised me to give them a call. When I called NV Energy, they informed me that the power output did not affect my home. I’ve gone through hell and back trying to get power to my home and this company does not care at all. They are closed on the weekends and do not have an emergency line. They will be by your side 100% until the contract is signed, but after that, you are completely on your own. Stay with NV Energy for all of your power needs because it’s not worth the headache of having a solar system on your home. It’s just another $60,000 bill that no one needs!!