Convert Solar

Really amazing experience with Convert Solar for our home solar install. Jeremy was a fact forward, low pressure salesman. Dan was a very professional and efficient project manager. Our site engineer was very professional and thorough. Lastly, our install team was absolutely amazing. I’ve never experienced a more professional team of craftsman. Thank you for a wonderful experience!

I've had my 11.34kW 27 panel solar system for a little over a year and its been an almost perfect experience. The sales rep Ashley was great and was able to answer all my questions from install process, Net metering, SRECS, and much more with no Sales pressure. The company was even willing to match other offers from quotes I had anyway recieved. Installation day was great with the team arriving on time, finishing in around 5 hours, and telling me how to use the app and gateway. Throughout the year there's been no panel issues and no leaking roof. the gateway stopped reporting to the app 4 times, but was able to fix pretty easily. Due to a tree being close to the house I had them install a squirrel guard around the panels which did accumulate leaves in under a few panels in the fall which I had to brush out. The only issue I had was about 3 weeks ago my system stopped working and it took me 4 days of calling convert and showing up to their office frustrated to be finally be put on the maintenance schedule 3 days later. So they ultimately fixed the issue within a week (expected), but with some unnecessary effort on my part (not expected). Hopefully that was a one off situation but make sure you know exactly who to contact if you have any issues with the system. Overall (aside from the issue above) I am happy with the systems performance and would still recommend this company if you are in the Hampton roads area. From price, knowledge, install timeline, warranty professionalism and support (once I showed up to their office) it's been a good experience.

The experience with Convert Solar has been phenomenal from the start. I submitted a request for information online on a Sunday and got a call from Ashley the very next day to schedule a meeting. She was friendly, professional and very knowledgeable. There was no pressure to make a sale. After accepting their proposal, Isaac came out to do the site survey. He was professional and friendly. He thoroughly explained what he needed to do and what the next steps would be. On install day, Patrick, Harley and one other (sorry, I did not get his name), came out first thing and got started. They were all three very friendly and professional. And within three hours of their arrival, my system was installed. Harley stayed back and showed me the new electrical connections and showed me how to set up and monitor the App for the status and production of my system. Bottom line, if you’re looking to go solar, look no further than Convert Solar.

Convert was extremely communicative with us prior to our installation making sure the date was convenient to our schedules. They were efficient and made sure we knew about follow-up steps they would take to hide the steel conduit with paint that matched both our siding and shingles. The completed job was very impressive and I would highly recommend their services

I have been talking with Convert Solar for over a year before recently deciding to go ahead and install. My sales rep Brian was patient and knowledgeable, walked me through the process, and answered all of my questions. He kept in contact with me periodically (at my request) until I was ready to make the decision to go solar. Install was quick and well done. The tech explained how the system would work once the application was approved and the go ahead to turn on was complete. The solar industry is rife with questionable sales gimmicks but Convert Solar is a reputable company and I would highly recommend talking to them if you are interested in installing.

My solar installation has performed as advertised and provided a solid return. It also looks great on my property. Some warranty issues have occurred but were covered at no cost as they should have been.

From beginning to end, the process has been smooth so far! Our solar panels are sleek, beautiful, and blend right into the roof (in my opinion). They have answered all of our questions quickly and efficiently. We are so excited to begin our solar journey! I would recommend this company to everyone! The installers were prompt, communicated efficiently, and worked quickly and well together. There was no down time, and I was amazed at how quickly they were installed! Donn (the salesman) was very knowledgeable, kind, and forthright. He came prepared with all of our information, he allowed me to ask questions until I was satisfied with the answers, and he gave us all of our options while we chose which option worked best for us. He's the best, and xPlore Solar/Convert Solar is blessed to have him working for them!