Sun Electronics

I will follow up after I finish my sale with Sun in a few weeks. I wanted to write that the customer service on the phone was great and Roberto was willing to work with me on a small quantity sale if I came by in person. I appreciated his picking up the phone on the first ring.

I have bought from Sun Electronics several times and their prices on top quality solar products are among the best you can find anywhere. Customer service use to be poor but they are definitely improving in that area. They are also honest and deliver what they promise. If they make mistake they make it right. I would continue to buy from them as long as they continue offer good deals on top notch products.

I've purchased from Sun Electronics twice once in 2005 and once 2011. If you understand that they are a wholesaler that also does business directly with the public, it is easier to understand their GREAT PRICES! and excuse their past customer service (They really are working on it and by all accounts are doing much better) Both times I purchased items at a price that was available no where else, I purchased a power center the first time that others were asking $1200-1400 for a bit over $300! along with 1Kw of panels priced better than all others. The second time, last year I purchased 4Kw of UL listed panels for about 83 cents a watt delivered! at that time 30-40 cents less per watt than the next closest price. They had purchased the remaining stock of Evergreen panels and moved roughly half a percent of all the wattage of solar panel sold in the USA. They were understandably overwelmed. When one of my panels arrived broken, they shipped out a replacement at their expense, hard to beat that! If you are not familiar with freight shipments once you sign recieved the product is yours. ( I had called and asked if they wanted me to accept and was told to accept them, I can only assume they wanted me to be happy)

Best experience with a solar company so far and once in a while they have unbelievable prices you cannot miss. That's how I got a couple of panels for my home a couple of months ago. Shipping was fast, I'm looking forward for more deals to continue expanding my system next year.

Strange Way to do business, but What a Deal! I recently purchased 10KW of panels from the Evergreen Solar bankruptcy deal. I must admit it was, at first, a frustrating experience. It took several phone calls to place my order, and I had to pay by bank transfer. I was told it would take a while for my two pallets of panels to arrive, and it did. But I got 10KW for $7800 DELIVERED for God's Sake!!!!! Yes, customer service from anyone but John Kimball himself was sub-standard. Yes they seem to have no clue where your order is. But I got it. Period. Mr. Kimball, I bet you read all of these so here's a few "Room for Improvements" 1. This company desperately needs a centralized phone tree with one number to call. 2. They also could use several native English speakers. Many people answering the phone in Miami were near impossible to understand. I finally had to call Arizona to place an order. 3. An online chat function on your website might make it easier to handle the volume of business. Bottom line on Sun Electronics...if you want to pay three times as much for someone to hold your hand, call elsewhere. If you want the best price in the country and don't mind a little wait, call Sun Electronics.

Great prices on solar, no one can match! Panels were at my door within 10 days of payment, and I'm already getting them hooked up! So far it has been wonderful working with their team. We will be buying more panels soon!

Bought CS-230 modules last year (2011) and picked up in Hayward, CA. Everything super smooth. The price was great! Modules are working great powering our Leaf Your web site needs some more IT support for search, notification, and accurate inventory reporting. Otherwise nothing to complain about. Thanks!!