Surgi's Heating, Cooling & Plumbing

We received fantastic service from start to finish for the installation of our new tankless water heater with a water descaling device. ​Consultation and Professionalism (Robert Harrison) Robert was outstanding. He provided a thorough assessment of our old water heaters, clearly outlining various solutions and working with us directly on financing options. His professionalism was highly impressive—especially his attention to detail, such as wearing shoe covers inside our home. ​Though the price was higher than competitors, we ultimately chose Surgi (Southern Air) due to the level of professionalism, the impressive warranty, and the overall peace of mind they offered. The 0% financing was a welcome bonus that sealed the decision. ​Installation (Orlyn Alvarado and Team) The installation was handled quickly and efficiently by Orlyn, the technician, and a team of three. They arrived shortly after our agreement with multiple dedicated service vehicles and completed the entire, large-scale job within hours on the same day. Post-installation, Robert even returned to personally inspect the work and confirm everything was functioning correctly. ​We now have a fully functional tankless water heater that provides instant hot water in seconds. We highly recommend this company based on their comprehensive service, team efficiency, and professional attention to detail.

My wife and I recently had an awesome experience with Southern Air involving replacing our 3 ton ac. After receiving a very high bid from a competitor I called Southern and met with Jeremy to look over the other company’s bid and see what Southern could do. Jeremy was able to beat that bid by $6000 and get us a 2 stage while the other company only offered a single stage. The installation crew was very professional. They used drop clothes and vacuumed afterwards and treated my home as if it were their own. I appreciated them taking the time to show me how to used the touchscreen thermostat as well as the app on my phone. Thank you Roberto and Cesar!

I’m very pleased with Quality service and workmanship provided by the southern air team from my calling about having my house drain pipe replaced and connected to the main sewer line. They completed the job very timely as well. I highly recommend them to others requiring similar drain work as mine.

Technician came in did his research checked out the necessary items. The things that need to be serviced. Did a good job a great job a wonderful job very professional.

Excellent and knowledgeable service technician. He explained and made suggestion regarding potential and current items that needed attention. Both he and his trainee were friendly and informative Wish all the service technicians l have business with were as.competent as Todd. His attitude and business knowledge have restored my confidence regarding doing business with Southern AIr. Many thanks to him and his trainee Denny Cawyer

I could not have had a better experience. My technician set the example for others to follow. He was knowledgeable, proficient, and courteous. His purpose was to replace my garbage disposal but he went beyond that and checked all of my plumbing as well as drained my water heater. My cost, set by Southern Air, was limited to replacing the disposal and water shut off valve handles. The cost was on the high side, but the prompt scheduling warranty for parts and labor, and outstanding workmanship are worth it to me.

We needed to replace the evaporator coils for one of our AC units, and Ti'shjai Robinson was our service technician. He did an exceptional job. The young man was very professional and courteous. He made sure to protect our wood floors and cleaned up thoroughly once the job was completed. His professionalism was evident throughout the time he was in our home, and I was particularly impressed with the time he took to diagnose the problem. Once the new unit was installed, they encountered an issue, but Ti'shjai did an exceptional solving the job. I would highly recommend Ti'shjai and Surgi's Heating, Cooling, Electrical & Plumbing.