That Solar Company LLC

Bought a complete system for a total electric home in September of24 it was installed. I almost immediately had a bad panel they responded fairly quickly to replace it. Then in February another panel quit working I didn’t realize it until April called them and requested a service person on May 27 he comes to fix the issue looks at it and tried to fix it and then says he needs to requisition a new panel. I call them to get status after a month and they said it takes time to get a new panel. Don’t they keep some instock that was the last communication I’ve had with them after many attempts to their automated phone system. I have emailed I have texted them with even threats of Litigation. My warranty says 25 years ha! This is costing me money every month in electric production. When I bought the system they said I would get a30% tax credit again ha! The first year was half of that and I supposed get a this year of a third of that so no where near what they sold me on. This is one contractors I have ever dealt with. Don’t walk away from them run. I am currently looking for a law firm to start litigation.

This photo is a lie! Screen shot of the words of the owner! You will not get energy independence. They was suppose to check out the electric company before selling Solar to customers. That is what great companies do. It's Fraudulent! I was promised what this owner wrote! Energy independence. Bare minimum electric bill. But nope, I have the same amount electric bill! If you want a company that lies, Here you go.

We have had them for a couple years. In the 2nd yr we stopped making power but called and they got it working right away. This yr since july we have made no power and every number to call them or email goes unanswered. We have started with an attorney to stop making payments since they don't want to communicate any more.

That Solar Company has been excellent to work with and has exceeded all my expectations of going solar! The process is long (like a few months) with the city and power co permits, but their communication was solid the whole time and kept me updated on everything going on with my solar project regularly. Their staff is super friendly and was always available if I had questions. It's good to see a company that's healthy and put together, so I know I can depend on them for the many years my solar will be working for me. It's been activated for a month now, and the results are amazing! In the 11 days of my billing cycle before solar I paid $138, and was on track for another ridiculous $400 bill. Over the next 22 days I was only billed $30 from CU! That Solar Co took all the stress out of this major home upgrade and made it super easy and enjoyable to get solar, save money, and go green. Thanks again!

The installation was very unprofessional and not installed properly. We had to pay another company to get it up and running. When we have an outage the battery doesn't kick on. Would never recommend this company.

To start, the salesman lied about the tax refund. Even after stating what my plan would be to get the amount paid down. He insisted we would get $20,000 back. We got $6,000. Supposed to be able to claim it multiple years. This year we got nothing. I had to threaten to cancel the install if they didn’t get it done. They were on it quick then. Now I have been trying to get a panel that blew off months ago fixed. Took me many attempts to get someone to answer the phone. They said they were trying to find a panel. A panel company can’t find a panel? It’s been 2 months and again no returned calls and nobody answers the phones. Don’t do it!!!!

If anything, you could always look up BBB website and turn in this company for fraud. Write them your concern and if enough people turn them in for there miss communication then they can lose there bbb ratings all together. BBB is the Better Business Bureau. These companies don't think we are serious. The only way this company can make this right us take the solar back and take the loan away. It's simply a waste. It done nothing.