The Inverter Store
The Inverter Store, based in Reno, Nevada, provides a focused selection of inverters and related components for residential and commercial solar applications. They are known for their efficient order fulfillment, with deliveries arriving on schedule and products arriving in excellent condition. A core strength is their responsive customer support, readily available to guide users through technical aspects.
Clients appreciate the company's commitment to prompt service and the proactive engagement of leadership, even beyond warranty periods. The Inverter Store's reputation is built upon providing reliable products and demonstrating a dedication to technical expertise, prompt delivery, and a supportive approach to customer needs, solidifying their position as a reputable supplier.
Information about Solar installers - The Inverter Store
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Customer Reviews
The Inverter Store has a rating of 4.3 out of 5 based on over 46 reviews on Google
Fast and Reliable Service Ordering was simple, and the delivery arrived on time. The materials were carefully packaged, and I had no trouble putting them together. Everything performed as expected.
Timely Delivery My order showed up on the scheduled day. Everything was in working order and undamaged. It's encouraging to see a business that fulfills its commitments.
Helpful Customer Support Whenever I had a question, the support team responded quickly. They were patient, polite, and guided me step by step until my issue was solved.
I bought a kit from the Inverter store four years ago. Four weeks ago I experienced flickering lights and my TV turning off. Through multiple test I determined that when the inverter fan turned due to internal heat there was a voltage drop from 144V to 39V AC. I sent a video to Andrew Frey the VP of the company. I talked to him on the phone and what it boiled down to was send it in for them to test and fix outside of their two year warranty, industry standard is five to ten years. The shipping I would pay both ways and parts alone made this financially impossible. I tried to get an idea as to what might be the problem and Andrew stated it could be this it could be that what-a-ma call it. In other words send it in. I will try and use the Industrial Circuit Repair out of NC to fix and then sell it as I bought a whole new system with a TEN year warranty.
Excellent Experience All Around Everything was simple and effective from the beginning to the end. Excellent stuff, prompt delivery, a friendly service, and a good website. I am happy with the service.
Reputable Business Because this organization has consistently provided excellent service, I feel comfortable making purchases from them. I wish to return because of the assistance and quality.
Staff with Knowledge The employees appeared to have a lot of experience. They provided me with precise guidance on what to pick, and their suggestions were ideal for my requirements.
Information about The Inverter Store
Address
The Inverter Store is located at 9550 Gateway Dr, Reno, NV 89521, United States
Phone
The phone number of The Inverter Store is +1 888-417-8673
Website
The website of The Inverter Store is: theinverterstore.com
Business Hours
Monday: 07:00–17:00
Tuesday: 07:00–17:00
Wednesday: 07:00–17:00
Thursday: 07:00–17:00
Friday: 07:00–17:00
Saturday: Closed
Sunday: Closed
