Southern Industries Home Improvements

I had a walk-in tub removed and replaced with a beautiful walk-in shower. The sales presentation was very helpful and informative and all my questions (and more I hadn’t even thought to ask!) were answered. The removal of the existing tub was going to be more complicated and the installation crew thought it would take an extra day. They were so efficient and experienced, that they were able to complete the project in the hoped-for one day. Their cleanup left everything spotless and I couldn’t be more pleased! Thank you all!

I met with several contractors and these guys really know their stuff. Their product line is top notch. Every part seems designed to work together with it's counterpart for the best end result possible. I want to turn my average house into a beautiful and more energy efficient home. I believe southern industries has the right stuff to help do just that. I'll be honest. It's not cheap, not even close. However, dollar for dollar, it's the best investment. So, if you're like me and you want stuff done right with quality materials, you're going to have to go in expecting it not to be cheap. In the end, the lifetime warranty goes a long way when considering such an investment. I prefer doing business with a company that is willing to stand behind their finished product. I will post with complete honesty again at the end of the project and report how I feel at that point. I feel confident that I will be completely happy.

I contracted with Southern Industries for a window installation for roughly 15 thousand dollars after the sales team confirmed the new windows would improve insulation and sealing of my home. Within months of the new window installation I began seeing visible mold growth from behind the window trim. Mold remediation companies confirmed this was due to improper sealing and showed me air gaps around the windows behind the trim. The trim was only caulked on the interior where the trim and window meet and nothing was done around where the window was seated in the frame. I am not looking at spending thousands more to remove and replace all trim, clean the surfaces, and appropriately seal around the windows. I have contacted customer service several times and nothing has been done to resolve the issue or assist me in any way. I would strongly recommend going a different direction if you are looking for window installation. As an update clearly the business replied and is attempting to gaslight me by saying they have called me. I spoke with someone a few weeks ago when I reached out. They have left me voicemails before which I receive but I have not gotten a call from them in the last 3-4 weeks. This is obviously some AI response which is just insulting.

Dennis Hall visited with us twice. We discussed bathroom remodeling and Dennis was wonderful in his discussions with us. We have not finalized the purchase yet so I cannot speak to their work but we feel it is a reputable company and I fully expect we will choose their bathtub and wall replacement services when we are ready.

Right now all I can comment on is Dennis the sales person. Very professional, very nice, he spent 4 1/2 hours with me explaining and showing me things making suggestions. I have not had the work done yet and I will leave a good honest opinion about the job, which I have faith that is gonna be great!

Prepare yourself for a sales experience. The man who came to give me a quote was very nice and wanted to be engaging. The sales pitch took way too long including a video I should have politely declined. He then quoted me $5000 to put 70’ of gutters around my small detached 1 car garage that most people refer to as a shed. I always get 3 quotes, the first two were for $990 and $860 so I’m declining this one at even though I’ve been assured they would guarantee their work for as long as I own the house. I could just install brand new gutters 5 times for this price, so I’ll go with another company.

He was very helpful with the whole process. Suggested an alternative plan when we learned what we originally wanted wouldn't work. Explained the entire process and what our options were. Was patient and never made us feel like we had to hurry with our decisions. Was a really nice gentleman at all times.