You And Us Mechanical Services

You & US was an absolute dream to work with. I purchased my first home in February and needed work done but wasn’t sure where to start. After getting estimates from a few companies, I’m so glad I chose You & US. Julian and his team were exceptional. They performed a thorough inspection of my three-family property, taking the time to give me a clear, honest picture of what was needed to ensure reliable heat and hot water for my tenants and I for years to come. Their estimate was detailed, transparent, and fairly priced. I had new valves installed on 15 cast iron radiators, a smart thermostat set up, and a high-capacity hot water heater installed. The work was high-quality, efficient, and done with great care. What stood out most was Julian’s follow-up—he checked in several times after completion to make sure everything was running smoothly. I highly recommend You & US and would not hesitate to use their services again.

My house recently experienced unexpected damages to our water tank. We woke up around 5am to puddles of water everywhere— we quickly made contact with Julian @ You&Us. He responded within seconds and came to our home to assist with the repairs. He was readily available, informative and transparent around the needed repairs. He worked with us to ensure our tank replacement would be covered by its warranty. You&Us worked endlessly throughout the day to restore our hot water which was incredibly kind. Julian and his staff were not only great workers but great company—joking and checking in on us. If I could give this company ten stars, I would!!!

Julian was very professional and very knowledgeable about my situation with my boiler issues. I love how he kept in contact with me on his arrival, he was very patient and understanding. I feel very confident in his knowledge of boilers and I am so impressed by the quality of service that I have signed up to be a member of the company he represents. I and my family thank you very much and we look forward to having your company service our home and our new central air system we are purchasing with this company and their affiliates.❣️

Exceptional Service from Start to Finish If I could give them 10 stars, I truly would. Out of all the companies I called, You and Us Mechanical was the only one that actually answered the phone by the third ring—and I spoke to a real person, not a machine. That already set them apart. Within just a few hours, they had a technician at our door to assess the situation. The issue was clearly explained, and everything was resolved in less than two days. The team was professional, courteous, and clearly knew their stuff. On top of that, their pricing was very reasonable. I wouldn’t hesitate to recommend You and Us to anyone in need of fast, reliable, and honest boiler service. Outstanding experience all around.

I had such a great experience with this company. I called about an issue with our heat (likely the boiler), and Julian came out the same day — I was so impressed and pleasantly surprised by how quickly they responded. From the moment he arrived, I could tell the company really cares about their customers. Julian immediately put on shoe covers before stepping inside — such a small gesture, but incredibly considerate, especially since we’re a shoes-off household. It made a great first impression. Julian was professional, kind, and thorough throughout the entire visit. He took the time to walk me through what he was checking, explained his diagnosis clearly, and broke everything down in a way that was easy to understand. As someone who’s never dealt with heating issues before, I really appreciated how patient and transparent he was. He provided three different quotes — tiered by price — and explained the pros and cons of each option. I loved that there were financing choices available too. At no point did I feel pressured to make a decision; Julian genuinely seemed focused on helping me make the best choice for my situation. Another thing that stood out was the company’s transparency — Julian even had a printed booklet showing their standard pricing, which gave me a lot of confidence that everything was fair and consistent. Overall, this was one of the most positive service experiences I’ve ever had. The team was responsive, professional, and incredibly respectful. I’ll definitely be moving forward with them for the repair and would highly recommend them to friends and family. Thank you, Julian and team, for setting such a high standard for customer care!

We recently had our heating and cooling system completely replaced by You and Us Mechanical Services. Julian and his team did an excellent job. I was very pleased with their professionalism, mannerism and cleanliness. They showed up to my home promptly and got straight to work they also made sure to clean up before they left. The whole process took a couple days but I have no complaints. They were very thorough and made sure to explain clearly to me how everything worked. I highly recommend this company and their wonderful team. Thank you for a pleasant experience. If you are in the Bronx or Westchester area like me then check them out. You won’t regret it.

I recently hired You And Us Mechanical Services to replace my old furnace and upgrade my manual thermostat to a new Wi-Fi model, and I couldn’t be happier with the results. Julian, the technician who handled the job, was fantastic—professional, knowledgeable, and courteous throughout the entire process. He arrived on time, explained everything clearly, and completed the work efficiently. The new furnace is working perfectly, and the Wi-Fi thermostat has made managing my home’s temperature incredibly convenient. Julian also took the time to walk me through the thermostat setup and made sure I was comfortable using it before he left. That kind of attention to detail and customer care really stood out. I highly recommend You And Us Mechanical Services to anyone looking for reliable HVAC service. Great work, fair pricing, and excellent customer service—especially from Julian!