Extra Space Storage

The start of this rental is what is causing this score. I was forced to buy a lock when purchased on line. There is nothing that allows to decline the lock becauseI had my own. I put my own lock on the unit. But that was a waist of 19.99 plus tax. For something that was not needed.

Staff is friendly and helpful. Facility is clean and well maintained. Easily transferred t9 a smaller unit after clearing out a lot of things to donate and it was a very easy process.

Got my storage unit with no troubles and it was even easier to close it out when I was done needing it. Claudia at the San Antonio Marbach location was very helpful and I recommend this particular location because of her assistance and knowledge.

Yvonne was so helpful in recommending the right space units for my partner and I… Super great attitude and felt welcome! Thanks again to her for this great experience!

Veronica at the front desk was incredibly helpful when I came to pick up an extra key. She was friendly, efficient, and made the process quick and easy. Great customer service—thank you, Veronica!

Yvonne was helpful and patient. She took the time to show us different spaces and explained pricing differences. Good help

While shopping around for a professional and secure location Sylvia went out of her way to show me different units around the property. She was great with a super attitude. Mind you it was raining but it didn’t stop her willingness to find me a great unit at a great price! Thank you Sylvia M.C.