D&D Roofing and Sheet Metal

I would avoid this company. I used them based on a recommendation and I definitely regret doing so. The company is not responsive and often do not answer their office phone. They did not perform the work requested, and they do not guarantee their work. I requested a quote for replacement of several cracked roof tiles it took several weeks before they could send someone out to do an estimate. This should have been a red flag but I just assumed that they were very busy after the harsh winter. They provided a quote and I confirmed with both the office coordinator and the person who provided the quote that the contract was for replacement of cracked roof tiles. There could not have been a misunderstanding about what was being asked since they assured me that it would not be difficult to find a match for the existing roof tiles. It was several more weeks of no contact went by and eventually I get a text message that they will be out early the next morning to perform the job. More than 16hrs notice would have been appreciated. They perform the roof work and send an invoice with photos of the work. Rather than replace the roof tiles they elected to repair them with silicone caulk. Their invoice also says that do not guarantee the quality roof repairs.

D & D Roofing just completed a roof replacement and my wife, and I were very impressed with their work and professionalism. On their last day the crew pulled into our blacktop driveway only to discover that their truck was leaking its power steering fluid. The next day they came out and power washed it but stated that if we weren't happy with the result, they would resurface the area. It took us a couple of days to decide but when we ask them to resurface it, they came out that very day to do it. We live an hour away from Reno where it is often hard to get any contractor to show up yet D & D Roofing were great every step of the way, we highly recommend them.

Our service team was the best! They were professional, on time, always called before arrival and were very nice, interesting professional roofing experts. There is no "bait and switch" with D and D like many other companies. From the bid and proposal of our significant roofing repair needs, to the remediation of damage that was not in the original bid, the service people were professional and trustworthy. Many companies send out a faceman to propose the bid and then give the job to whomever is around. D and D sent professional, skilled tradesman at every step of the way. Our roof is repaired and the price was within our budget. They came when they said they would, and they completed the job in a timely manner. Thank you D and D!

I recently had D&D replace a 5000SF flat roof on a commercial building and I could not be happier with both the process itself and the final outcome. From the day I called for a quote, Rich was out within 24 hours with a detailed proposal and took the time to go over every step. Due to the addition of some rooftop solar after the new roof, my project was a bit more complicated but Rich and his team did a phenomenal job of coordinating everything with the solar installer. I had constant updates and was always able to reach someone immediately with questions. The install itself was very smooth and finished on time. D&D was also very competitive on price and came recommended by several other contractors who had worked with them in the past. It is a relief to know that my roof was replaced correctly and I no longer have to worry about leaks. The warranty that came with the roof and the reputation that D&D has to back it up were also a huge piece of mind.

They came out did an inspection, and i followed their recommendation, The very next storm, and the leak is significantly worse, Now going on 8 weeks waiting for them to fix what they failed to do the first time. I posted my experience to a NextDoor app, and have had numerous neighbors reply that they had a similar experience with D&D. D&D told me in an unprofessional or courteous tone that they are not responsible for the roof leaking. They are now providing a quote for more than twice as much as they originally did after the inputted my roof and made their recommendations to fix the leak and do additional preventative maintenance. I am filing a complaint with the BBB and the NV State Contractors Board - Save yourself the headache, don’t use D&D they are Dishonest & Dubious

Called for an estimate and was told someone would contact me. Next thing I know I received an estimate in the mail. They did a drive by. No big deal but I would have liked to talk to them. The price was acceptable so we had them do the full replacement of the roof. The roof turned out nice and they did a fair job of cleaning up. The one thing I we would say bothered me was that there were nails all over the yard and driveway. Now several weeks after I am still picking up nails. I would recommend this company but be aware.

We had our house roofed by D&D Roofing in January 2018. While it took longer than anticipated to start the job, D&D kept the original estimate and waited until the weather was optimal. They were the only roofers who agreed to take the old (30 year old) roof off and replace it. We were fortunate to have Dale (the foreman), Eric and Alex (the roofers) do our roofing job. They patiently explained the process and showed us all the material they were using, along with all the warranties. They answered every question and even took the extra time at the end of each day to make sure we were satisfied with the progress and work. At the end of the project, our property was left as clean as when they started. We would not hesitate to recommend D&D Roofing for your roofing needs.