Jimmy's Arctic Heating & Air Conditioning Repair

Had a great experience with Jimmy and his team. I recieved a call back in 2 hrs after i left a message, and was able to get an appt for the next day even though they were working on another project. Jimmy is detailed oriented, takes initiatives, and tidy with his work. For example, my thermostat was missing the C cable although it is unrelated to my problem. When i ask him about it, he has already taken care of it prior to my inquiry. I have included a picture of his team bundling the cables nicely after they did the repairs. I am glad i found a great aircon service firm.

BEWARE/BE CAREFUL!! All of the things you are scared of when looking for an HVAC person are true with Jimmy. Unreliable, unresponsive, and did not address our issue but still took our money. We have an infant and our heater is malfunctioning. Jimmy came and spent ~10 min with our unit, failed to give any rational diagnosis/explanation of the issue and then left. He now has ghosted us for almost a month after taking our money. Our home dipped below 60 degrees last night. Would recommend trying anyone else in the area as we’ve been forced to do. Please reach out directly if you’d like further detail.

Jimmy was absolutely fantastic. I had an issue with my furnace and Jimmy was able to come over the same day. Jimmy looked at my unit and determined that I accidentally had 1 of my 2 safeties switched off. Other contractors came by the same day and did not even take the time to look at the unit and simply wanted to give me a quote to replace the unit. When the time comes to replace the unit, I will 100% be using Jimmy to do this work, as I know he is honest and looking to do what is best for me.

I am so appreciative of Jimmy that I decided to write this review shortly after he left. We were without A/C and with the expected 90 degree temperatures this weekend we were dreading being without it. Jimmy first stopped by two days ago, the day after I first reached out, when other HVAC companies were telling me they couldn't get here till until after Memorial Day! When he arrived, he told me what he thought the issue was, gave me options for how to fix it, reviewed the costs, and explained it would be at least a few days until the parts were available given the option we chose. The parts arrived today and like other HVAC people in May his schedule was jammed. However, he called me mid-afternoon and said he could swing by later in the afternoon. Sure enough, Jimmy swung by well after a typical work day at the end of a long week, fixed the issue, our A/C is up and running, and what really stood out to me was when he told me he couldn't possibly have let us go through the hot weekend without cold air. Just showed me his compassion and that he is a good person. Thanks Jimmy and for anyone looking for someone to repair their A/C I highly recommend!

Jimmy is super professional, very responsive, has great knowledge about heating and AC systems and propose doable and honest approaches to tackle or fix the problems. He is trustful, have assessed and repaired my system during the course of 8 years. I become a loyal client because his work is always done correctly and recommendations are appropriated and trustworthy.

Jimmy was extremely professional and was able to diagnose my AC problem. He was able to source the service valve needed to do the repair and his crew promptly completed the job the following day keeping us cool for the summer! Highly recommended!

Jimmy was great. Extremely efficient and responsive. I was prepared for a few day wait for someone to show up since it was the hottest day of the year (at the time). Jimmy showed up in less than 3 hours from our first conversation. We had air conditioning back in less than an hour after his arrival. Highly recommend.