Elo Roofing

I had a great experience with ELO from start to finish. Ryan stopped by and in a very short time went over all aspects of the roof replacement. I appreciated that he was not pushy, listened to all my concerns and answered all my questions. The crew started and finished my two-story roof in a day and a half. They were professional and very well organized. The job foreman, Jay stopped by several times to check with his crew and I to ensure the job was moving along smoothly. I can’t say enough about these guys and the experience. I would highly recommend Elo Roofing and I will be using them again on my Home in Jacksonville. thanks again, Ryan and Jay! I appreciate you guys…

To sum up my experience, promise made promise broke. EPIC FAIL My invoice is paid in full and they will not release photos, warranty guarantee or any other info requested until the credit card payment has cleared their bank. This is a first for me. Oh look, I guess the payment cleared, the warranty info was sent. I have concerns if I ever need warranty work on the project in the future after voicing my concerns. Jay the site foreman was not here more than 2 hours the first day and a no show the second day. I was told by salesman Ryan that a foreman would be here all day and someone would be cleaning up and picking up nails all day long. Jay said this crew doesn’t do it that way and ignored what was promised me (my wife and I are diabetic and nails are a concern) I asked to borrow a nail magnet for a couple days after the job was completed and I picked up about 4 pounds of nails which I gave to Ryan. I’m still waiting for a decision about screen damage to my lanai (see pictures of how workers treat project when site manager not present) We tried to ask the crew questions while jay was away but they did not speak English so we got head nods and yes. There were 11 people that showed up in 2 vans and at the end of day 1, 7 people left in 1 van that only had 2 seats. This did not look anything like the pictures ELO posts about their jobs I really doubt the screen will get repaired, I doubt they are that forthcoming, but let’s hope they do the right thing. This job reminds me of dealing with a cross country moving company that subcontracts the job. Well the screen got repaired but communication was not as promised.

Advisor Romulo Guzman walked me thru the process and all went seamlessly from beginning to end.The crew were excellent, clean and quite quiet considering the nailing, screwing and saw cutting that is obvious to be heard . Afterward Romulo came and did a nail screw sweep and till now he was so thorough at that , that I haven’t found any .I’d hate for my roof to get damaged ; but if it does, I will definitely use Elo Roofing again. God Bless .

I recently had my entire roof replaced by Elo Roofing, and I couldn't be happier with the results. From start to finish, Rom, Summer, Nicole and their team were professional, prompt, and thorough. They took the time to explain the process, answered all my questions, and made sure I was comfortable every step of the way. The work itself was efficiently completed with attention to detail. They left the job site clean and tidy each day, and the final product looks fantastic. They take pride in their craftsmanship and care about their customers. If you’re looking for a reliable, honest, and skilled roofing company, I highly recommend Elo Roofing. They made what could have been a stressful project feel easy and seamless!

We worked with Mark Barber who was awesome. Friendly, professional, and knowledgeable, he went out of his way to be helpful. The installation took only one day. The team was great as well and took good care of our property during removal and installation of the new roof. I highly recommend Elo and Mark!

The sales rep was nice, but didn't i realize once he received the sale, he couldn't answer much of my questions after. He kind of fluffed his way through which caused him to provide wrong information which ended up with me having to pay an unexpected 5k out of pocket. The workers were met very messy and I ended up loosing a couple plands and nails in my shoe.

Robert was absolutely wonderful—he came out the same day and quickly fixed the issue. He was polite, friendly, and very professional from start to finish. It’s so nice to meet someone who genuinely cares about their work and customers. I highly recommend Elo Roofing and Robert for any roofing needs!