SunPower Corporation

I feel like I got screwed for trying to expand my system before the 2.0 to 3.0 change. I had 9 panels previously installed bought and installed by SunPower, then they sold me 15 more to max out my back roof. Little did they want to mention that it would be a completely separate system where they wouldn't integrate it with their existing system that had wiring within my walls, they instead installed ghetto-rigged long twisted conduit up the side of my house for the new panels and new breaker boxes and another SunPower box outside of my house where my existing 9 panels is on the inside. The panels are also installed differently where their existing ones are flush with my roof and the new ones are on a bracket that requires some type of chicken wire underneath to keep birds out. Ghetto rigged and rushed is the simplest way to put it.. what a mistake..

We did not have a choice this is the company our builder went with. If you have a choice DO NOT do business with these people. Problems since the start. Appointment that you have been waiting months for to fix your less than a year old malfunctioning panels CANCELED with no notification. Still on hold to try and get this resolved!

Sunpower installed my residential solar system. I received notification months ago that my solar system was not operational. I tried calling Sunpower but there was no number for customer service. I emailed them many months ago with the issue but have heard nothing back. I tried to chat online with Sunpower but the chat system was not operational. I have been and am being charged for a system that does not work and for which I can get no assistance from the company. My lease states Sunpower will repair and maintain the system at no additional cost but Sunpower has shown no tendency to conform to the lease, resulting in monthly charges for a non-operational system and increased utility costs. Horrible customer service and response. Complaint filed with Attorney General. Avoid Sunpower at all costs.

Sun Power's (Now Sun Strong's) inability to handle a lease transfer held up my escrow by an extra month, and despite the fact I no longer own the house in question, are telling me I'm on the hook for the lease because they AGAIN cannot process their own paperwork. I now have a consult with an attorney next week. DO NOT BUY A HOME WITH SUN POWER/SUN STRONG SOLAR PANELS.

Absolutely the worst customer service I have seen in my life. and I have seen some bad customer service. For a basic task such as activation, i have tried calling them 5 times a week, each time spending 2 hours behind the line. and when they pick up, they send you to the "appropriate" department for another 2 hour hold. Their app is the worst I have seen. No ability to contact anyone or open cases etc. I would stay away from them at all costs.

I hate this company. Sold my house 4 months ago, they wont transfer the leased panels to the new owners so I'm still on the hook to pay the monthly bills or they will hit my credit report. I'm active duty military, so a hit on my report could get me in trouble. But SunPower doesn't care. DO not buy or lease from them, they will screw you in the end, don't trust me, read all the other 1 start reviews. this company is trash.

Hi hate this company. Before going with any solar company I did my research and this was one of came up the best. Oh I was wrong.Better business bureau was wrong. I've had my system.Maybe about a year and a 1/2 don't know how well it's performing or anything like that.My backup battery stopped working right before.They went under they sent someone that supposed to fix it and they never did. Now, since they went under my warranty is possibility void it.