Securlock Storage at Allen East

Exceptional service. Considerate and exceedingly helpful staff. Great energy. Spotless facility. Lauren, the manager, made my experience the best I’ve had with a storage center. You’d never think of how important it is for someone to extend kind energy until you’re in a rush and uncertain about how/what storage needs you have. She was thorough, mindful and accommodating. I recommend this storage center to anyone, even if you have to travel for it. It has the best price and staff in the Plano/Allen area.

Usually a good experience. New manager seems nice. Was very busy.. last manager was great.. new older office girl was ok.. kept mispronounced my name then told me wrong price when I went to pay bill but I corrected her and she said yeah I was right but no apology or anything for her mistake. I think their signs are funny n usually take pics of them for a giggle later. On a few occasions Other customers tend to block gate n key pad with moving trucks or work trucks or haul butt in gate almost running me over. One time a person had 2 hallways blocked with his stuff all over in the building my unit was in and I had a hard time getting to and from my unit to move heavy things.

Very pleasant experience. Professional staff. Received great service from Lauren, the leasing manager. Rented truck, and stored my sofa and love seat with no hassle or stress... Recommend to others

We have had a unit here for years. It’s always been managed by great people. Very fair pricing, Clean and secure! (I started to accidentally write a review on this location instead of the other dumb storage company on the west side that is poorly managed. I hope the old comment deleted, because Securlock in East Allen is great!)

Jenifer was very helpful. Highly recommended.

What an outstanding experience! Lauren Newman went above an beyond by providing the best Storage Unit that was a better priced above the competitors! She is very trustworthy and honest! I will also recommend them as the company to choose when needing a storage unit!

Lauren Newman is one of the most personable girls I have even met . She jumped right in when she knew I needed a lot of help and never missed a stride. I would highly recommend this Storage Facility because they make you feel better than family.Brandon answered the phone with a very kind and helpful voice and continued to offer his help to get me a storage unit. Upon arriving to this facility I made several calls and he reassured me they would be waiting for me to help get the best unit for the content I was needing to store.. These two deserve a Raise.High Five for your outstanding positive outrageous customer service.. You Rock...