O'Reilly Auto Parts

I randomly went in this automotive store and was overwhelmed by the professional service I received. The young man who assisted me was Joshua. He ran a series of test on my vehicle, explained the findings while answering my questions. I asked for the manager, Mr. Sanchez so that I could tell him how fantastic the services were and he was obviously the source of the reason the store was top notch. Thanks to the entire team as my family and friends will patronize your business. Thank you, S.Rawski

Fui por que mi carro me estaba dando problemas para encender y resultó ser la batería que lla necesitaba ser remplazada y Jonathan se porto ala altura el checo con el escáner y lo instalo buen trabajo

Never have any issues finding what I need here for a car or motorcycle. Employees here are generally very helpful too. Also never had to wait too long and has a good return policy.

Closed the doors before closing time and just stood there on their phones. I already knew what I needed and was gonna be in and out. Rushed there just to be ignored at the door. As someone with a commercial account, this is extremely annoying. I get we all want to go home, but posted hours are posted hours and people will hold you to that, the same as any other business.

I was in your store on December 11 2023 to buy a cv joint axle for my car but the so called manager that morning wouldn’t give me my warranty for my part my number was in the computer but he claimed he didn’t see where I had any warranty but I went to another oreilly and got service they seen that I had warranty right away but you know what I think it’s a racist act I’m black and he’s Mexican 8:00 o’clock in the morning never shop this store again…2551 West Cermack Road Chicago Illinois 60608 OREILLY AUTO PARTS. -[Same thing happened to me again with the manager there wouldn’t even give me credit for a brand new part I purchased from them now the store in Cicero had no problem correcting the problem gave me a gift card which was fine with me because the censor wasn’t doing me any good every time they act like the parts I purchased doesn’t show up under my phone number go to the other oreillys they seem to always find everything now this was APRIL 18 2025]

Very friendly staff, helped me in finding what I was looking for in few minutes for a great value. Their on site services as well as the web store allow the users to check out the part compatibility with the vehicle of interest and provide you with the right component in seconds. Will be back for retrieving standard vehicle maintenance parts.

Johnathan was super helpful! In the course of 30 minutes he helped assist 3 customers outside with bulbs and windshields! Keep up the awesome work! O’Reilly has an amazing leader that is customer focused!!!