Copart - Eugene

This is my first experience with copart. I came 3 minutes before closing without an appointment. The guy at the front desk was very friendly and nice. He still helped me and even found a tow truck.

Nicer than Portland North location. Allowed to drive into the yard allowing for better turn around space. The office staff actually smiled and worked quickly to process lot orders. Vehicles loaded quickly and I was on my way. *Also, parts weren't stolen.

Worst forklift driver I've ever dealt with. This guy clearly doesn’t care at all about the drivers or how the cars get loaded. He doesn’t help, doesn’t communicate, and acts like it’s a waste of his time to even do his job properly. It’s obvious he couldn’t care less whether the loading is done or not. Completely unprofessional attitude — just stands there like it’s not his problem.Customers pay hundreds of dollars of storage fees because of this dude. If Copart wants to keep customers, they should seriously look into who they’ve got operating the forklift at this yard.

Went to get our belongings from our car and everything had been gone through, glove box, center console. Everything was thrown around. They went through all my school stuff in the back and left it destroyed and half of it broken. I highly recommend going literally anywhere else. I also want to add after getting home I looked at before pictures and realized I have several things missing including cash and school stuff. Insurance is aware of the situation and isn’t taking it lightly.

I’ve purchased three cars from here, the front desk staff are super friendly ( Baylee and Manager Tyler ) helped me out so much and super patient with me. Make sure you read the description or you can call and ask questions about the car if you have any.

This branch is now worse than Portland, loading wise, and I thought that could never happen transporters stay away if possible they will make your life a living hell I would be embarrassed if I was their manager

Bought a vehicle at this location, came to pick it up all the way from Minnesota and the loader refused to load a vehicle into my trailer because he said he doesn’t feel comfortable, I couldn’t believe him, I thought he was joking so I went into the office to speak with the manager but he said there’s nothing he could do, I hope you can hire someone that feels comfortable loading vehicles into trailers. I was very disappointed with this situation, had to hire towing flatbed truck to remove the vehicle from Coparts yard Very poor customer service and management.