NAPA Auto Parts - Eugene Auto Parts

📍 Battery storage providers in Eugene

NAPA Auto Parts - Eugene Auto Parts

5.0

NAPA Auto Parts in Eugene provides a selection of auto parts and accessories, including battery storage options. While a dedicated team strives to offer convenient services like free wiper installation, certain operational aspects require improvement. Efficiency in handling customer requests and maintaining accurate pricing are areas for enhanced attention.

Many find the location a go-to spot for automotive needs. However, a more consistent level of knowledge amongst staff, along with a smoother checkout process and a focus on prompt service, would significantly improve the overall experience. The store offers a diverse inventory and competitive pricing, a valuable resource for local vehicle owners.

Information about Battery storage providers - NAPA Auto Parts - Eugene Auto Parts

From the business
  • Identifies as women-owned
Service options
  • Kerbside pickup
  • Delivery
  • In-store pick-up
  • In-store shopping
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Planning
  • Quick visit
Recycling
  • Batteries
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Parking
  • Free parking lot
  • On-site parking

Customer Reviews

★★★★★

NAPA Auto Parts - Eugene Auto Parts has a rating of 4.1 out of 5 based on over 169 reviews on Google

The Mango

They made me wait so long to get a 5g container, because they could not find the price. Another guy was in line asking for some parts, and they did not know what he really needed, and tried to charged him $20 for freight. Ridiculous

The Mango ☆ 1/5
Geoffrey Clark

One guy spent 30 minutes with one customer and only two people working. I'm sure that one guy appreciated the personal time but the line of customers sure didn't

Geoffrey Clark ☆ 1/5
Eda Wilmarth

The FREE wiper installation is enough for me to pick this store but they were also courteous and good prices!!

Eda Wilmarth ☆ 5/5
Jocey B.

What happened to this location? Came in to get my battery tested. Two guys at the counter. One customer in front of me. Absolutely no acknowledgement of me. When I finally did get help. The employee didn't seem all that knowledgeable or helpful. I did get my battery tested, but I won't be coming back. Before the new management took over this was my go to spot. Never had a bad experience. Disappointed.

Jocey B. ☆ 2/5
Tricia-Cheyenne Weldon

Helpful and friendly. They seemed knowledgeable and wanted to make sure that I had everything that I needed.

Tricia-Cheyenne Weldon ☆ 4/5
Jasper Zhou

Probably the best auto parts shop in Eugene. Very friendly and helpful staff. Whether they have the parts of not, they will help you find it and order it. Edit: David deserves a raise! Super helpful and knowledgeable.

Jasper Zhou ☆ 5/5
Kylie Peach

I bought the wrong $150 battery and when I tried to return it 3 hours later they refused. Be careful and make sure to take your receipts with you when dealing with this business.

Kylie Peach ☆ 1/5

Information about NAPA Auto Parts - Eugene Auto Parts

Address

NAPA Auto Parts - Eugene Auto Parts is located at 3360 W 11th Ave, Eugene, OR 97402, United States

Phone

The phone number of NAPA Auto Parts - Eugene Auto Parts is +1 541-342-2626

Website

The website of NAPA Auto Parts - Eugene Auto Parts is: napaonline.com/en/OR/Eugene/store/26438

Business Hours

Monday: 07:30–19:00
Tuesday: 07:30–19:00
Wednesday: 07:30–19:00
Thursday: 07:30–19:00
Friday: 07:30–19:00
Saturday: 08:00–18:00
Sunday: 09:00–17:00

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