NAPA Auto Parts

This Napa location offers excellent service, great prices, and exceptional customer care. A special shout-out to Assistant Store Manager, Travis Charland, whose willingness to help and deliver outstanding service truly sets this store apart. If you ever have an issue, it’s absolutely worth the drive to visit this location!!

Very nice customer service tried to find a part for my car and couldn't find it so they did a little research for me and found i have to go thru the actual honda place

Understaffed, was waiting 20 mins to be served at the counter and left

Ordered part- was not there when i was told it would be there. Alex was zero help. Unwilling to get me any info on if and when my part would arrive. Came back 2 hours later when he told me for the 2nd time part would be there. Nope. No part. The other guys that work the counter were great, very helpful. Alex- young guy with bad attitude could care less. Too busy talking to his girlfriend out front of the store to help me. Had me in a holding pattern all day, no apology. Nothing. Please have a district manager call me - Greg (store manager) is refusing to return the part i purchased in retaliation for leaving a negative google review.

Great service and professional quality auto parts for an affordable price

Clerks were very knowledgeable, helpful, and had very pleasant attitudes. Have been there in the past and had the same experience. When parts aren't in stock they do their best to locate them for you and set up an in store or home delivery. Will definitely be using them again.

I had 10 days left on a 2yr warranty battery I had bought. I was told I had to pay a prorated amount of $51 because the system sets warranties at the 1st of every month. So technically I was out of warranty even though I had 10 days left. Not buying from here again. Manager didn't care to hear me tell him that.