NAPA Auto Parts
📍 Battery storage providers in Fresno
NAPA Auto Parts in Fresno serves as a key supplier for automotive parts and accessories. They offer a wide selection of products, aiming to be a reliable resource for both professional mechanics and DIY enthusiasts. Expect a comprehensive inventory, alongside options for online ordering and in-store pickup – a potential boon for those seeking convenience. Parts availability is often cited as a strength.
However, experiences vary. While some appreciate the specialized expertise available, others have encountered inconsistencies in service and order fulfillment. The quality of the employee interaction can impact the overall customer visit. Consistency and attention to detail remain important areas for improvement, contributing to a more dependable experience. Order accuracy is another notable point.
Information about Battery storage providers - NAPA Auto Parts
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Wheelchair-accessible car park
- LGBTQ+ friendly
- Transgender safe space
- Quick visit
- Batteries
- Credit cards
- Debit cards
- NFC mobile payments
- Free parking lot
- On-site parking
Customer Reviews
NAPA Auto Parts has a rating of 4.2 out of 5 based on over 126 reviews on Google
Stay away from this place. An employee told a Latino customer, "the only person I’m going to call is ICE," just for asking for a manager. Reported to corporate, and they did nothing. Discrimination like this should never be ignored. No vayan a este lugar. Un empleado le dijo a un cliente latino: "la única persona que voy a llamar es a ICE," solo por pedir hablar con un gerente. Se reportó a la oficina central y no hicieron nada. La discriminación no se debe tolerar.
Great quality parts, terrible customer service. Called to check if they had a part in stock and put me on hold (that's fine) but I was on hold so long, I was able to drive to the closest napa store, talk to the worker who informed me napa doesn't carry this part and left ALL WHILE STILL ON HOLD for this location. Finally hung up after getting the information I needed elsewhere.
I'm really happy with the CS at this location, giving me the option of a better Fuel Pump at a better price with an updated harness.
First of all ,I ordered my part online for pick up. I ask would 430pm be a good time to pick up, the rep says yes. I get there at 410pm, THERE CLOSED! Then they charged me 8 times for the same part! A $400 part! Think I stick with autozone .
When I'm looking for hard to find parts that I need now Napa is my go to place. Quality parts at a reasonable price.
I was looking for an alternator for my car. They said they had it on the shelf but when I got there they couldn't find it. The manager checked another location which did have it and he gave me 20 bucks off for my troubles. Gotta say thanks man. The other location had it and I got my car going that day. Napa you really pulled through for me. All the other auto supply places told me it would be a special order part that they could get me in 3 days.
Customer service is great and they will be honest about whether you should be doing or taking the car in if you as for their assistance, it's more than just about selling their products, this Napa goes above and beyond.
Information about NAPA Auto Parts
Address
NAPA Auto Parts is located at 4743 E Belmont Ave, Fresno, CA 93702, United States
Phone
The phone number of NAPA Auto Parts is +1 559-233-5124
Website
The website of NAPA Auto Parts is: napaonline.com/en/CA/Fresno/store/24553
Business Hours
Monday: 08:00–19:00
Tuesday: 08:00–19:00
Wednesday: 08:00–19:00
Thursday: 08:00–19:00
Friday: 08:00–19:00
Saturday: 08:00–17:00
Sunday: 09:00–17:00
