Steve's Towing Service

The customer service is exceptionally rude and has no empathy for anyone’s personal property other than their own interest in profiting off of it! No effort was made to reach out to me to inform me that I needed to pick my car up after being involved in an accident which I was not at fault, It was only until the DMV sent me lien papers, and then I talked to the customer service agent or manager at Steve’s towing and she told me she started the lein papers within two days of it being at their tow yard. The woman proceeded to tell me that my car was worthless and that I needed to pay these fees and also surrender the car. I believe this company does have a contract with Fresno PD . Please don’t ever use this company. There’s other people that are in the industry use them instead of Steve’s towing Also, be aware if you’re in an accident you really don’t decide who tows your vehicle if the Fresno Police Department is called towing will be there because they are contracted with Fresno PD. I’m seriously so sick of the corruption.

Steve’s Towing is the best! My car broke down in the freeway on my way home. It’s the 4th of July and everyone else was way over priced! The dispatcher was really nice and the driver got there quick and professional. I highly recommend them

So I receive free towing through my insurance I requested a tow and system pick a service company for me. They picked this one. And I called them because I needed a flatbed lady was extremely rude I hardly can understand her she just kept asking why I needed one? Then she hung up on me! I called back told her I wasn’t finish explaining the details about my location and if I could possibly contact the driver to let him know how to find me she told me she will contact him to cancel the services? Really! Professional so I did not get services from them who knows they might be really fast Driver might be very professional, but the dispatch lady was awful

Great service! Called them and got to us in less than 30 minutes. Will be using them for any towing needs. Definitely recommend them.

Worst customer service ever! They were rude and unprofessional. They made everything more difficult than it had to be. You're better off going somewhere else.

Awesome service, prompt, polite, professional and just kind, good people!!! Helped me with all my towing needs. I would definitely recommend them!!

The service was excellent and fast … the guy was very kind and waited for me to get there from work .