Batteries Plus

Excellent service, Friendly, and prompt. Needed a new battery for my vehicle, previous was an Interstate MTX (H7 Size), and wanted something more capable to power the accessories. Quick research, price comparison, and purchasing options lead me to Batteries Plus. XS Series Pure Lead AGM matched all the spec's of higher priced, similar options. Purchased online for the $30 discount, schedule my pick up, and had it installed quickly. Jeremy was very friendly and helpful. Battery quality was immediately noticeable when the stereo turned on.

Came here to drop off my phone to get the screen repaired.Evan took care of me.He was fantastic, answered all my questions and was extremely helpful. Got my phone back in half the time. Thank you so much

Really great customer service. Dropped my phone off for screen repair, was done promptly within a couple of hours. Everything looked great, and then an issue with the camera popped up that I hadn't noticed before leaving the store. Brought it back in, was kept in the loop with regular updates while one of the associates troubleshot it. The manager fixed it right up when she returned to the store a couple days later. No extra charge for the extra work they put in to fix my phone. Sometimes, things don't always go exactly perfect the first time, but the mark of good store and good employees is how they make it right. Really excellent service and experience. Very impressed.

They have it. Seriously. Whatever it is from crazy types and sizes of batteries to iSound multi-port jump chargers. They also have deals for businesses. In hurricane season this is the place to get the unusual solutions to keep your tech running.

Batteries Plus Store # 849 in Norfolk, Virginia uses deceptive pricing to ripoff customers of their $5 core charge. Per discussion with the sales person and the manager AND a follow-up phone conversation with the manager, the price displayed on the shelves "reflects the prices AFTER the core charge discount." This is NOT how core charges are handled in other stores. As such, it is a blatantly deceptive practice. For example, if you purchase a car alternator from a local car store, the price reflects the price of the item... PERIOD. If you return a 'core' unit either at the time of purchase or subsequent to that purchase, the refund due is provided AND the new receipt reflects the core charge rebate. My receipt from my purchase today DOES NOT REFLECT THE TWO $5 CORE CHARGES I was supposedly given. The manager tried to pass off the practice of a core charge being a Virginia state requirement (and thus the customer should assume this is 'normal') but he admitted that nothing reflecting such is posted in the store, on the receipt, or was verbally provided during the purchase transaction. If this truly was a Virginia requirement I am sure there is REQUIRED DOCUMENTATION within the regulations that the store management should follow. I will NEVER darken the threshold of a Batteries Plus store again. AND I will do everything I can to inform my friends, neighbors, and co-workers about Batteries Plus' deceptive practice. Additionally, I will share this experience via every social media outlet I have access to.

PHIL was REALLY NICE. He fixed my phone less than 1 hour. It was a quick and smooth process. Will recommend and come back again. Thank you. This man deserves a raise.

Sam was my associate and my experience was so polite, professional, and fast but ACCURATE. I needed a key programmed and Sam took very good care of me. I see why she’s the store manager. I’ll definitely be back for all my battery/charger needs. AND THEY FIX PHONES!!