Boost Mobile
📍 Battery storage providers in Norfolk
Boost Mobile in Norfolk provides prepaid wireless services and devices. Customers can find a range of plans and phone options, along with support for mobile data needs. The store strives to offer convenient access to affordable mobile solutions and assist with account management.
Experiences at this location appear to be variable; some customers have benefited from the assistance of particular team members. It would appear that ensuring consistent expertise across the staff and proactive issue resolution could significantly improve the overall customer journey and reinforce the trustworthiness of the brand.
Information about Battery storage providers - Boost Mobile
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Quick visit
- Credit cards
- Debit cards
Customer Reviews
Boost Mobile has a rating of 3.7 out of 5 based on over 88 reviews on Google
I have no clue why I gave this location 2 stars, if the item isn't available then they're no help. I did get a greeting when I walked in today but I needed a phone case. Not in store, cool, but can yall advise me somehow. Walmart? Another Boost location?? ANYTHING??? Nah, just back to doing nothing. Yet, they fired Craig on his day off smh
Sarah fixed my phone I had no internet and tried everything with customer service people on the phone. Just wanted to say thank you again
The black employee that had short locs dreads from yesterday 1 hr before it closed he was very uneducated on phones. He was just on his phone taking to his gf. He didn’t help me he was just waiting to go home. Very unprofessional. I’m so happy I just ordered my phone online. I could do a better job him. His customer service skills was bad. Hire someone more knowledgeable
I came to boost this evening to get a new phone DJ was absolutely outstanding and helped me in every single possible way... Was very patient super helpful as well as thoughtful and I would recommend anyone who's trying to get a new phone or switch over to boost to come here and ask for dj thank you again for making this a plesent experience!!!!
Google says they're hours are till 8pm. Showed up to two locations before 7pm and no one was there. So I ended up at Walmart.. if you close earlier now, you should update Google. They definitely lost a sale
Danielle has an attitude. She claims to be the manager. She refuses to give out her name when asked for but her name is printed on the receipt. Also, she likes to hang up on people and not do her job right. She sells people faulty devices and act like she can’t do anything after the fact. Danielle, also lies. Danielle, also doesn’t know simple terms and agreements about the company when discussing it with a customer. Her name is Danielle, did I forget to mention that?
Miata was amazing she has helped me to learn how my phone since I got it. She always very helpful and always is happy to do it. There are very few people in customer service that are this helpful.
Information about Boost Mobile
Address
Boost Mobile is located at 5900 E Virginia Beach Blvd #244, Norfolk, VA 23502, United States
Phone
The phone number of Boost Mobile is +1 757-961-9848
Website
The website of Boost Mobile is: boostmobile.com/locations/bd/boost-mobile-va-norfolk-5900-e-virginia-beach-blvd-244-23502
Business Hours
Monday: 10:00–19:00
Tuesday: 10:00–19:00
Wednesday: 10:00–19:00
Thursday: 10:00–19:00
Friday: 10:00–19:00
Saturday: 10:00–19:00
Sunday: 12:00–17:00
