Grainger Industrial Supply

Mucha demora en la atención, 20 minutos para que atendieran, inventario desactualizado. Encontramos la pieza en el mostrador no en el computador. Al encontrar la pieza el sistema del computador no la podían vender. Un dolor de cabeza

Have everything you need, checkout process is slow as hell, put some chairs in the lobby at least we can sit down

Just picked up the Grainger App, first time shopping here because Home Depot & Lowe’s is my go to places but not this time, Grainger had the insulated flexible ductwork I needed for my house. When my order came in ( it was quick) and I picked it up today of course I had to order extra items and the sales rep. Amanda was very courteous and helpful with placing those items and getting me out of there in reasonable time. Definitely going to keep shopping here .

Awesome experience at this Grainger location. The online order process was easy and my product was shipped and ready for pickup the next day at 2pm. I showed up early about 1:45pm and the ladies at the front, who were extremely pleasant and personable, informed me that the truck just arrived and they took off to the back and got my order ready within a few minutes. Within the few minutes two more customers came in, got taken care of, and were on their way. Good job Norfolk Grainger.....

Loved my visit into this branch. Came in with a few questions along with a need for a very particular item and Latasha took care of everything. She was absolutely awesome!!! Very professional and knowledgeable and made the experience that much better.

The capacitor in my AC unit went out on the hottest day of the year. I purchased a replacement online and it was ready for pick-up quickly. I ended up buying two replacements to have a back up. The lady at the front desk was super helpful and joy to talk to. Thank you Grainger!

DO NOT ORDER ONLINE!!! Highly recommend staying away from ordering at Grainger. Local branch did nothing wrong. I ordered 7/13 (nema 14-50 plug) with an anticipation of pick up Wed 7/20 - Fri 7/22. Spoke with 2 reps ensuring I could pick up 7/22. Called at 11am 7/22 to confirm and now the item is on back order. If you want your item; find another reliable place!!