Jack Rabbit Storage

We have never had to rent a storage unit before. Isaiah made the process smooth and seamless. He was patient with all of our questions and took the time to show us a variety of units. He also did a complete truck tour, fully explained the insurance, fees, and requirements. If you have to rent a storage unit, this is the location to rent from. We were also able to take part in a special, and they are very familiar with military moves. The service was wonderful and Isaiah and Jack Rabbit Storage helped alleviate some of the moving incidentals at a stressful time! We highly recommend!

I will never do business or refer this place to anyone. I moved from my apartment because my lease was up and me and my kids were living in a hotel for 4 months I wasn’t working so the hotel took all my money I got behind on my unit I call just about every week explaining my situation and no one was willing do help I ended up losing my storage and everything I own all my kids clothes birth certificates my personal bank information just everything I just moved into my new place and it’s Christmas next week and we don’t even have beds or blankets dishes or forks and spoons this storage place didn’t care about me as a customer or care about my situation they were not trying to work with me or anything. Worst place in Virginia

Hector did an awesome job at helping me get my storage unit. Website was having issues and he jumped in to help. Appreciate the help!

This place cheated a united state's navy active duty service man. They are beyond despicable. This is the place that cheated me out of hundreds of dollars. They told me to leave my unit unlocked and open when I wished to cancel my contract. I was young and naive. They are crooks and bad people. I should have filed a lawsuit but I was busy with my life and moving around from the USN.

The staff was very friendly and helpful. The employees were well informed about their jobs and willing to work with you and your needs. And the payment plan and process was super fast and easy to manage. Would recommend to anyone. I made this post almost 3 years ago, but now I have mixed feelings. Apparently, someone broke in one of the units next to my own and squattered there. The placr never cared to inform us or the unit next to me that it was broken into. So my stuff and my neighbor unit were ruined. So yeah, now I want to rate it a poor service but when they have people running it, it was golden.

Jason and his staff are great! Great customer service and welcoming as ever! Got a 10x30 and its a tremendous value. Great location, number of total units and very easy to maneuver a truck, truck and trailer, or even a 20 ft moving truck between the units. They treat for pests and rodents monthly and between customers. Highly recommended!

Thank you Alex for your patience and getting the job done!