NAPA Auto Parts

NAPA Auto Parts provided exceptional customer service. Earl is very knowledgeable when researching hard to find parts at the most reasonable cost. Very appreciative in that NAPA has a great staff. They are very professional ,friendly, helpful and provides excellent product recommendations. Thanks Earl for your expertise and knowledge- I will continue patronizing NAPA Auto Parts store.

Really nice guy who works at the front. He was helping out my husband with his truck. Super nice. Great prices! Highly recommend.

I love the service and staff are very helpful and professional. The online reservations help to ensure they have what you need, when you need it. They have definetly won Me over going to any other auto part store. Also, their tool selection is mechanic grade items. A+ guys and gals! Also they had a output shaft seal that nobody else around carries which is not manufactured by my car company anymore.

They got Errol from Bap Geon to work for NAPA. If you dont know who Errol is, he is an import specialist. Highly professional, great customer service and brings a lot experience. Highly highly recommended. Also i never had problems using NAPA brand starters, CV axles, Fuel pumps, Gold oil filters and NAPA full synthetic oil. Great quality parts that i don't have to worry in the future.

Don’t bother going to this place and think you’re getting quality care. They will try to beef up what you really need done, and they charged me for an engine diagnostic despite already giving them the engine diagnostic results from another establishment and asking for an oil change and tune up. Asked them to rectify the charge and was of course denied. Now I have a squeaking car which wasn’t happening before the tune up and an almost $200 fee for a diagnostic they knew they didn’t need to do.

Not all NAPAs are created equal, but this one has great customer service. Newer vehciles require very particular parts. In my case the employee that researched the struts for my Sierra spent about 30 figuring out which part number was correct for my truck. He spent more time then the dealership across the street did. Highly recommend.

Poor customer service. Wouldn't accept a parts return - excuse was that it was purchased from a different NAPA store and it was too early in the morning that she didn't have that amount of money in the register. Here's a hint - it was $100 and a credit card purchase. I'll never go back here!