Lowe's Home Improvement

📍 Battery storage providers in Owens Cross Roads

Lowe's Home Improvement

8.6

Lowe's Home Improvement in Owens Cross Roads offers a wide selection of home improvement supplies, from building materials to appliances. Customers can expect a diverse range of products and installation services to tackle various projects. The store aims to provide a convenient shopping experience, though some experiences regarding after-sales support have presented challenges.

While the staff is generally perceived as courteous and helpful, particularly in departments like paint, efficiency of service can be inconsistent. Recent observations indicate a need for adjustments in staffing levels to maintain a smooth flow and address customer needs promptly. Finding the right specialty products is frequently facilitated by attentive employees, and curbside pickup availability may require adjustments.

Information about Battery storage providers - Lowe's Home Improvement

Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Assembly service
  • Installation services
  • Repair services
Amenities
  • Wi-Fi
Planning
  • Quick visit
Recycling
  • Batteries
  • Electronics
  • Light bulbs
Payments
  • Cheques
  • Credit cards
  • Debit cards

Customer Reviews

★★★★★

Lowe's Home Improvement has a rating of 4.3 out of 5 based on over 1153 reviews on Google

Ashley Taylor

We purchased a dishwasher in Feb-Mar timeframe of 2024. It was installed in March 2024 by Lowes appointment Crume. In the last month, it has started separating itself from its designed location. We cannot just 'push it back in'. It currently hangs out three inches past the cabinet it should be flush with (see photos). When we called, Crume's one year warranty install had ended. They, nor Lowes, would help us. I've been a homeowner for almost 20 years, and it's not the first time we've replaced a dishwasher. I have never, ever experienced this. Nor have I experienced it through my parents/friends homes. Bottom line - if you're going to purchase a dishwasher from Lowes, I recommend asking who does the install. If it's Crume, please run away.

Ashley Taylor ☆ 1/5
Nom Nom Nom

Very friendly and attentive service. Got a touch up container of paint mixed up quickly. Halloween stuff is up.

Nom Nom Nom ☆ 5/5
Rod Powell

Not what it used to be. Not enough personnel. Curbside order delivery is virtually nonexistent. Almost always have to go inside and wait for "curbside pickup" orders. Personnel are very courteous, just apparently not enough of them. Two or three years ago, this was the best Lowe’s I’d ever been in. Not anymore.

Rod Powell ☆ 3/5
Brenda Bell

I needed an odd color of stain to match my siding and was assisted this morning in the paint department by Sandra Lopez. She went above and beyond to help me get the perfect color and was extremely patient. Knowledgeable and helpful! And I didn’t have to hunt her down to ask for help either! She sought me out and asked how she could help. Great job Sandra and I sure hope Lowe’s realizes what a rare gem you are.

Brenda Bell ☆ 5/5
Kevin Yarbrough

Typical big box home improvement store. I'm there somewhat frequently. The staff is friendly. However, there are times I'm left to wonder how engaged some of the less experienced staff may be.

Kevin Yarbrough ☆ 4/5
Nika Heart Boyd

My husband always go buy his work things here. We bought our washer and dryer on Black Friday, good deals and discounts. We applied for credit cards abs we got another discount. The upgraded our order for free since our order is not available. The lady help us makes things good.

Nika Heart Boyd ☆ 5/5
Amy Qunell

Recent move from out of state and this is by far the best Lowes we've shopped at. I get asked multiple times each visit if I need any help, my last Lowes I usually had to track someone down. Store is clean and usually has everything we need when we come in. We bring our pups in too, and all the employees go out of their way to give them love!

Amy Qunell ☆ 5/5

Information about Lowe's Home Improvement

Address

Lowe's Home Improvement is located at 6584 US-431, Owens Cross Roads, AL 35763, United States

Phone

The phone number of Lowe's Home Improvement is +1 256-533-8631

Website

The website of Lowe's Home Improvement is: lowes.com/store/AL-Owens-Cross-Roads/2451

Business Hours

Monday: 06:00–21:00
Tuesday: 06:00–21:00
Wednesday: 06:00–21:00
Thursday: 06:00–21:00
Friday: 06:00–21:00
Saturday: 06:00–21:00
Sunday: 08:00–20:00

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