The Home Depot

I am doing a bathroom remodel and the gentleman that helped me with what I needed for my new shower was awesome he took me around and showed me what I needed very helpful!!

We went to Home Depot tonight to look at the price of shingles and hopefully get some information & help on what supplies we needed to buy to do our roof. We asked for help three times and waited maybe about 15 minutes but no one was available to help us. Unfortunately we had to leave without getting information. However here are some pictures of the visit and looks like they've got their Halloween stuff out which was pretty cool!

Mel at the Peoria help/return desk was phenomenal. I walked in expecting a hassle and some frustration. Ended up walking in. Joking. Getting thru the entire return/replace process with 0 hassle and even helped me work with Ryobi to settle it all. Mel is a lovely human, customer service is hard work and she treats you exactly like you would treat your own friends and family in this situation. Upper management needs to take notice and give her a raise! Thanks Mel for all the help!

Best store in Peoria if you don't count food at menards. Amen. Also they are great godly gifted gorgeous people on the phone. Also darn debonair and delightfully Divine amen

Ten out of ten customer service. I came in with my lawn mower because I couldn’t get the bolt off to change the blade, and everyone I spoke to was extremely helpful. Chris, James, and Emmanuel came over to help me get the bolt off, and then helped me install the blade. No questions asked; no charge. I honestly couldn’t be more grateful for their help. There’s nothing worse than a knee-high lawn and a broken lawnmower.

I placed my order online for curbside pickup around 10am. It took about an hour and a half to get the ready for pickup email. I waited until later in the day to pick it up as I had to wait for my little ones to be out of school. This is an 1 hour 20 minute drive to the store from our house. So we load up around 4pm and head to the store. I go in the app select that we are there and my vehicle color etc. We waited about 30 minutes in the curbside pickup and my 2 y.o. And 4 y.o were over it and started screaming. We got out of the car and just walked around in the grass in the curbside space. After about another 5-10 minutes. I decided to load all three kids up and go inside. I get in the door out the two smallest in the cart and ask the lady, "Which door is curbside suppose to come out of?" She looked at me like I had 10 eyes and said, "What do you mean?" I replied "I have an order for curbside pickup and it’s taking forever. Which door do they come out of so I can get my order?" Another lady walks up and said, "Did you order a shower or something?" "No" "What did you have?" "Lumber and a bunch of random stuff like screws, hinges…." ANOTHER lady walks up with a handheld and the girls asked her, "Curbside?" She said, "Oh did you have a shower?" "NO I DID NOT HAVE A SHOWER. I checked in to curbside like 45 minutes ago and nobody came out. Which side does curbside come out of so I can get my order?!" Then she asked my name and told me I have to pull up to the pro loading space. Get the kids buckled back in and pull up to the loading zone. I get out and go to walk in the door and 2 guys are wheeling the cart out. At this point I was so over it and hated that I ordered from there instead of Lowe’s. I took the cart and said thanks I’ll load it. He proceeded to go to grab stuff and I told him absolutely not! I would get it. Mind you…my order was ready around 11:30am. Here it is 6pm, I checked in, nobody cared to load it…Never again. Never. AGAIN!

They have a large selection of hardware and i love their plant and garden section. Their halloween selection is pretty solid as well