Canopus Group
📍 Battery storage providers in Santa Ana
Canopus Group, located in Santa Ana, is a recognized provider of battery storage solutions and personal protective equipment. They offer a straightforward online ordering process and demonstrate a commitment to prompt delivery. Customers appreciate the ease of interaction and seem to find the offered products reliable.
The company’s responsiveness and efficient handling of inquiries contributes to a positive experience. Excellent customer support and fast processing times are hallmarks of their service. The availability of high-quality products, like N95 masks, has also been a significant draw.
Information about Battery storage providers - Canopus Group
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Customer Reviews
Canopus Group has a rating of 4.4 out of 5 based on over 62 reviews on Google
I have ordered N95s three times from Canopus. As far as comfort and breathability these are the best I've had (as a nurse, I've worn a lot of different ones). Delivery is fast. I didn't receive a confirmation email from one order so I contacted customer service and received a reply a couple hours later. Service was excellent and thorough. It really was great!. This nurse recommends this product and company.
I ordered the N95 mask from Canopus Group, and received my order within five days of ordering. My friends and family were having trouble being able to find legitimate online sites to order the masks from, and I feel fortunate to have found this site. Customer service responded to an inquiry I sent almost immediately. Thanks so much for the promptness and excellent service!!! Kristie
I had never heard of or done business with this company. First I needed new Wuhan/China Red Death (Covid 19) masks. I ordered on line with an electronic pay service and the transaction went flawlessly until I realized I had never changed my address after moving. After realizing my error I contacted customer service @ Canopus and explained my issue via email. I kid you not in less than three minutes my error was corrected and confirmation attached. The product shipped the following morning (Friday/California) and it was communicated as well with email. This morning (Monday/Carolina's) I received a notification of EARLY delivery! How often does that happen Amazon! I received the product today and it is great quality. I will order again from this company. Thank you to the Canopus Group.
Am giving this company 5 stars even before I have received the product. Having said that, though, I know I’ve ordered masks from them before and have been more than happy with the product. The 5 stars now relates to their outstanding customer service. In this case I went through the process and placed an order for 6 N95 masks which were on sale with an additional discount if you entered the promotional code NEWYEAR15. After having placed the order, I realized that I had forgotten to include the promotional code. I wrote to the company and asked if it was too late to apply the code. Frankly, I never expected to hear back from anybody but I wrote out of frustration with myself. Well, I heard back within 10 minutes of placing the order and was informed that they would be happy to apply the additional $3 promotional code. It wasn’t the $3 that impressed me—it was the company’s attitude and desire to please, giving true meaning to the phrase customer service.
I love working with this company. Their mask are great, light weight and are comfortable to wear. I even ordered additional ones after I received my first order. Received them quickly, they have great customer service. Responded to any questions I had. Very happy with Canopus Group and I referred them to friends.
I have been ordering from Canopus Group for about 2 years and can tell you with all honesty, they will not disappoint!! You can trust the quality of their product ( I did my research first!), the prices are competitive and you will not find better or friendlier service! They have always shipped and delivered as promised. If you reach out to them with any issues they RESPOND within 24 hours! I HIGHLY RECOMMEND CANOPUS! Real Customer -Barb
The N95 masks I purchased are high quality masks that I feel very Protected wearing when I have to be out during this corona virus pandemic. In addition, Canopus has quick turn around with shipping and the best customer service department I have ever witnessed. They answer emails within the hour, or that has been my experience.
Information about Canopus Group
Address
Canopus Group is located at 2421 S Susan St, Santa Ana, CA 92704, United States
Phone
The phone number of Canopus Group is +1 213-441-4382
Website
The website of Canopus Group is: canopusgroup.us
Business Hours
Monday: 10:00–16:00
Tuesday: 10:00–16:00
Wednesday: 10:00–16:00
Thursday: 10:00–16:00
Friday: 10:00–16:00
Saturday: Closed
Sunday: Closed
