Charlotte Ace Roofing

I first chose to get a quote from Charlotte Ace Roofing based on all the 5 star reviews I read. How could every review possibly be 5 stars? But I had a truly great experience with Charlotte Ace Roofing. Vasily, the owner, is a very knowledgeable and experienced roofer. He is honest, offered competitive pricing, was involved throughout the entire process, and always made me feel like my home was his top priority and his most important job. What more can you ask for? He offered valuable insights regarding questions I had about my particular roof. And while my wife and I thought we wanted to go with a light grey shingle (because we thought grey goes with everything), Vasily made a polite suggestion for a slightly different shingle color, and we couldn’t be happier with how all the colors of our new roof and home complement each other. Vasily kept me informed throughout the entire process regarding when the delivery of the shingles would occur, where they would be dropped off, the date of install, etc. His communication was excellent. On the day of the install, the project took a bit longer than expected. But that did not stop Vasily and his team from doing a very thorough job of cleaning up. I had one or two minor concerns the next day, and Vasily stopped by that day to make sure everything was in order (which it was). I really can’t say enough good things about Vasily and his crew. I would absolutely recommend them for any roofing job. I am sure all of his 5 star reviews are well-deserved.

If you're seeking a professional who operates with integrity and truly prioritizes the best interests of their clients, look no further than Visily. From the outset, Visily demonstrated deep knowledge, attentiveness, and a genuine commitment to achieving the best possible outcomes. He takes the time to understand each client's unique needs and guides them through the process with patience and care—ensuring no detail is overlooked. Punctual, responsive, and fair, Visily exemplifies professionalism in every aspect of his work. It’s clear that client satisfaction is his top priority, and he consistently goes above and beyond to deliver exceptional results. I fully intend to continue working with him in the future, and I highly recommend his services to anyone looking for a trustworthy company.

Our roof was recently damaged by storm and high winds. Vasily and Charlotte Ace Roofing team professionally replaced new roof with top quality materials. They did excellent work. Will work with them in feature because of their quick response, professionalism, great communication, honesty, they worked with insurance company through whole project. They also did excellent cleanup job. Very satisfied with their work.

Vasily and the Charlotte Ace Roofing team were phenomenal to work with. Getting a new roof is obviously one of the largest decisions you can make as a homeowner and Vasily provided us with a wonderful and professional experience. He is involved from the beginning to the conclusion of the project and is ALWAYS available to answer any questions you might have. Vasily has valuable insights and experience in his field. We had several questions throughout the process and he would always go above and beyond to make sure we were not only comfortable but informed about the work being done. He operates with extreme integrity and takes great pride in their work which shows throughout the process. Charlotte Ace Roofing sets the standard. We put all of our trust in his team to complete our home and will 100% be recommending their services in the future to all friends and family!

I was very satisfied with my roof replacement experience! The team was professional, punctual, and the work was of high quality at a reasonable price. Communication was excellent throughout the entire process, and the site was kept very clean. It exceeded my expectations. I highly recommend this company.

Charlotte Ace Roofing completed a recent repair on my roof. The entire experience from start to finish was excellent. The owner Vasily, came out quickly to assess the damage, gave me great advice, a reasonable price for repair, and had me on the schedule within a day or two. Everything was repaired, pictures throughout the process, and fantastic communication at every step. I would absolutely recommend for any roofing needs.

Our insurance agent recommended Ace. Extremely kind and professional. Will recommend to everyone. Thank you for your excellent service. Vasily was amazing. His crew as well.