Buchanan Electric LLC

Responded to our installation request very promptly. Will, the electrician, was very helpful, professional and pleasant to work with. We are very pleased with all the work. Thank you Jeff and crew for a great job.

Had appt at 2 pm today 10-3-25. I called at 2:05. Jeff the owner called to see guys at. They have couple more hours on job. So they can't come today. Why can't come after they are done????? Not right leave people stuck like that. Shitty service.

We purchased a Generac from them and they just installed it very thoroughly and professionally. I'm so happy. No more power outage. It is all self controled. I can control and watch it on my phone when it notifies me of a power failure and turns itself on. The crew of Buchanan was very courteous and clean. Double checking function and making sure all appliances were turned back on (hotwater tank) from power shut off during install. I would highly recommend them for purchase and continued service for quality of my Generac. Worth the investment.

The entire crew at Buchanan Electric LLC is AMAZING!!! They were friendly, informative, easy to work with, worked clean, answered all our questions, professional AND pet friendly. We highly recommend this company. Thank you Buchanan Electric for a peace of mind, great customer service and a job well done.

Tried to arrange a service call a few weeks ago, was quoted that service at a specific price. My scheduled appointment date was pushed out a week from the original date because they couldn’t get to me in time, okay no worries. The next scheduled date came and it’s already noon, I call them asking if I would receive service, it did not seem like they had a tech ready to send to me that day despite being told I was scheduled for that day. Despite this they were able to arrange for someone to come out. We verified price again, and were set. A short time later I receive a call letting me know that the price that was quoted is no longer the price and it would be an additional $50-60. I decided at that point I wasn’t comfortable with the chaotic nature of this service i was receiving and decided to cancel the appointment because of the scheduling issues and them revising the service call cost right as they were sending a technician out.

The installation team was exceptional! They were friendly, informative, and clean. They performed all of the steps to install my generator, instead of my calling someone for each portion of the job, like other companies. They walked me through all of the steps to take care of my unit for years to come, and made sure everything, including my app, were up and running before they left. I would only recommend this team when purchasing a generac.

It's been a year since Jeff and his crew installed our whole house generator. Our decision to buy one was based on the fact that we lost power on the regular for the 30 years we've lived here. As we suspected, now that we have the generator we have lost power exactly once for about 2 hours. That said, it was fantastic to hear it kick in without missing a beat. The crew was wonderful, they took great care to work around our garden and left our yard neat. Our calls were answered promptly and we were shown how to use and troubleshoot the unit before the crew left. Thank you!