PowerMaster Electric, Inc

I contacted PowerMaster about installing a whole home Generac 22kW generator. After sending some requested photos they gave me a competitive quote. I was told they could complete the installation within a month. First they delivered and placed the unit. Everything looked great. Once they called Duke Energy for the power drop we found out it would be a little longer than a month. So it took 6 weeks instead of 4. Hardly anything to worry about! They gave me the install date based on Duke's timing, showed up on time and completed the job more quickly than expected. They were efficient and neat, and left my property in good shape. They tested everything was working properly, showed me the operation details and answered all my questions. I HIGHLY RECOMMEND PowerMaster and would use them again, without hesitation.

Power master team was very professional,they had my generator at my house install in less 3 days ...Five stars for Tim Kincaid and his team.

I recently called about service to my mother's generator.I couldn't have asked for a more friendly & helpful representative.Valeriegot us set up with service after answering all the questions that I asked.Chris came & did the service.He is very skilled & knowledgeable.Thank you Power master for looking after our generator. We will definitely be reaching out to you all for any of our future needs.

We wanted to secure a whole house generator. We wanted to stay local with our purchase and installation. Although we got bids from several companies, it was Power Master that we felt the most comfortable using. From start to finish, everyone was professional, knowledgeable, and friendly. They pulled all permits and contacted all involved. Once they were finished, the system got a true test. The power company forgot to come back to kick the power back on, so the generator provided all power until the power company came back the next day. So it is tested, monitored, and done right. We highly recommend Power Master for any generator or electrical needs.

I'd like to share my experience with PowerMaster Electric, Inc and how they provided service to me. From first contact, the customer service via telephone with Valerie was friendly and helpful. I needed to have my generator serviced before the end of the year, to keep the warranty intact. Due to the holiday it was going to be difficult as we all know Christmas Eve is usually a half day of work or no work. But, Valerie was able to find a technician who could come out and service my system the day before Christmas. Unusual, i know... Chris arrived this morning and got busy. He was friendly but all business. (Personally, I like that.) 45 minutes later, he was done. Everything that needed addressing, he did it. He took before & after pictures and told me what he did to resolve issues. My unit is now ready for another year of service and I am looking forward to the next successive years to come having PowerMasters make certain that everything is in good working condition. Kudos to PowerMasters for hiring Valerie and Chris as the faces that represent them. I've yet to come in contact with other employees at the compay, but I feel open and good about experiencing this kind of service again and again. J. Spears

PowerMaster installed a backup generator at my home. The entire job was done in a timely, professional, courteous, and thorough manner and I highly recommend them to anyone who is in need of their service. I was informed clearly and promptly at each step of the installation, from obtaining the estimate to the final electrical inspection. They ensured that the entire process went smoothly and there were no surprises. The installation was completed two days before Hurricane Ian blew through and it was a very good feeling knowing that I had standby power if I needed it. A big "Thank you!" to the entire PowerMaster team for providing superior customer service. They are my go-to electrical team from now on!

We recently had our standby generator installed by PowerMaster Electric. They managed the entire project from the estimator, who listened to the installation. The level of customer service is 2nd to none. They called us prior to the hurricane to make sure we were aware of how the Generac would work should we lose power. We did indeed experience our first power outage and it was absolutely seamless! My only regret it not doing this sooner! Thank you to the PowerMaster Team and to Dixie-Denning Gas. I would 100% recommend each company.