Polar Vortex Heating & Cooling

As an AEC professional (a licensed structural engineer), I can tell you that Reuben is a true expert in his field. He diagnosed a problem with my mini-split system immediately. I had previously brought in other technicians who spent hours on it without figuring out the cause. While the fix actually turned out to be quite simple, his ability to immediately know what was wrong spoke volumes about his experience and skill. Ruben is sharp, professional, and among the most knowledgeable people I’ve encountered in the trades. I recommend him and Polar Vortex without hesitation. It was a real pleasure working with him, and I’ll be recommending him to my own clients going forward.

We've had a service contract with Polar Vortex for several years and continue to be very impressed by their reliability and professionalism. Pre-scheduled maintenance checkups are always completed thoroughly with any necessary feedback explained clearly. More importantly, when our AC went out in the middle of this summer's heat wave, thanks to our service contract, Ruben responded quickly despite our contacting him at 8 pm. He had us up and running again in no time. We highly recommend Polar Vortex for the rare level of excellent customer service they provide.

Polar Vortex just installed a minisplit system in our condo and we are so happy with it! Ruben did a great job of providing detailed quotes for different systems so we could make a decision as to how we wanted to cool our home. Luis and Raphael did a great job with the installation and worked super hard to get everything done before the heat hit this weekend. I highly recommend the team at Polar Vortex!

Had an incredible experience with Ruben at Polar Vortex HVAC. Another company I had been using for years had said I need a new blower motor (2nd time in a little over a year). They couldn't figure out why I needed this part again. Ruben came out and figured out the source of why this part kept failing and was more competitive on pricing. Highly recommend his company.

Polar Vortex has been servicing our heating and HVAC since we moved into our home a few years ago. In fact, they were the heating and cooling contractor for our home prior to our purchasing it. Polar Vortex is an outstanding company. They are trustworthy, reliable, efficient and professional. Our technician, Luis, goes well above and beyond to ensure that we, as homeowners, fully understand the work he performs each time he services our system. Luis is courteous and respectful of our home. He is thorough and expedient. It’s a great relief to have such a trustworthy technician work in our home. I can’t recommend Polar Vortex and Luis more highly.

Ruben and his team were professional and great to work with to get my AC system working again. The assessment/proposal process was quick, we discussed which solution would work best for me, and then we were able to schedule the work right away. Highly recommend Polar Vortex services!

Ruben and his team were very helpful! He made the assessment free of charge and recommended what needed to be done, and when he did it, it was done very professionally and explained well. I’ll do business with them again! Work was done to address a mini split issue on a detached garage and is now fully functional even though the unit was not purchased through him.