Nagare's Air Conditioning & Heating Services

We live in an apartment and Johnny came by one day to fix our upstairs neighbors unit just to find out that ours was broken, not theirs. He "fixes" the issue but tells me that if the fan doesn't turn on when we use our AC, get in touch with them. He's written down the parts that would need to be ordered if we need their services again. Later that night, our unit fan doesn't turn on. Did he really fix it then? The next day, 2 different men come by in the afternoon to look at the unit so they can note what parts to order. Why not just get the notes from Johnny? Beats me. They tell me they'll be back later that afternoon or the next day, which is Friday. Friday evening approaches and still no contact from them or apartment maintenance. I call our manager and she says they'll be by on Monday. All weekend, no AC. Monday comes along, still nothing. I call our manager in the later afternoon, she gets in touch with Nagare and they said the parts they ordered for us got delivered to the wrong address. They have to reorder and they'll be by the next day, Tuesday. They don't come until Wednesday... Almost a whole week later... Nonetheless, Johnny was the most helpful. He's the one that came back to actually fix our unit and to make sure that it was working properly. He was very friendly the whole time.

Johnnie called me this morning telling me he was ahead of schedule and that he could service my house early. I really appreciated that communication. He came and got my unit investigated and serviced. I love the small companies that take so much pride and don’t try to oversell you when they see an older system. He’s already done and went the extra mile to help me change the filters inside. Highly recommend.

Great company, they were quick and responsive to my home, very polite and professional, and very reasonably priced for the service. AC is up and running again. Highly recommend!

Im extremely satisfied Nagare's AC. This is a family owned business and they truly care about what they do. Our 20 year old unit needed to be replaced, the owner came out and gave me great information and didn't push the most expensive solution as so many do. We purchased a new unit from them, from our first meeting, through the installation process this company has provide excellent service at a very reasonable price. The install crew were very knowledgable and polite, I will continue to use them for service. My experience with this company has been five star all the way.

Ivan was very kind and swift in his service. He had my system running well and properly explained tips to keep up with my A/C maintenance. I highly recommend him and the company. They really do care

After the Creek Fire here in our foothills, we needed to do a clean, service, and repair on our Heating & Air unit just from all the smoke and ashes around the house. Our house lived and breathed the Creek Fire for 2+ months and it could be seen in the way our unit worked and it struggled to keep up after returning home. Nagare and the services provided were spot on. They were caring and accommodating to all our needs and sensitive to knowing the catastrophic needs of our home town. It took less than 1 week for the supplies to come in on a new motor, fan, and they made it work like it was a day out of the new box. Nagare is TOP of the line professional and we would recommend them to anyone having needs for their heating and AC.

I would highly recommend Brent and his team to anyone in need of HVAC services. My heat went out last winter, and he was able to come out short notice to get my system running again. Very friendly, knowledgeable, and professional. I absolutely recommend and will be using this company again if I need anything in the future.