Ware's

Matt Ware is a Godsend! Our air went out during the hottest time of the summer of 2025. Ware's Heating & Cooling was booked up, so we called another company who could get to us within a couple of days. The company came out, charged the air, then charged a very high price with a discount if we signed up with their "check up" services. In our desperation, we agreed. We had air for approximately 3 weeks(the refrigerant leaked out). We decided to try Mr. Ware again. He wasn't available for about 10 days, but was so kind to provide us with a Portable AC unit until he could install a new HVAC system. We were so appreciative, and cool. Our air and heat work well. We are very pleased with the service we received from Ware's Heating & Cooling! Additionally, the cost was affordable. Thanks Mr. Ware Durell & Toni

Amazing experience with Matt! We were recommended this company by a family member and when our capacitor went out, we called and Matt came right over before he ended his day. Exemplary service! Great price! Respectful and wonder guy! Definitely recommend to anyone looking for their services.

Matt is great, responded fast to my call of no heat, answered all my questions, replaced what was needed and had me up and running.. will definitely use him again and recommend to friends and family!! Thanks Matt

Matt is a great guy, plus He's prompt, fair, courteous, and always does an amazing job. If you're "on the fence" about who to call, just make it easy on yourself and call Ware's!! You'll be happy you did!

Matt and T.J went above and beyond to give us the best services when repairing our HVAC system. They put in countless hours and continued to work in inclement weather to get the job done and make sure it was done correctly! They make a great team and are so friendly and professional. I would definitely recommend them if you need any HVAC services. You won't be sorry!

My builder hired Ware's Heating and Cooling in 2024 to put in the HVAC at my new construction in Frankfort. Once installed and inspected, I walked in and took a video of the knocking and loud hum coming from the HVAC. I relayed this to the builder who reached out to Mr Ware and asked for him to come back and service the unit. Mr. Ware refused to return and has not to this day. I had to hire a new contractor to come in and service the unit and even add more returns in the floors as they found the system to be inadequate for the home. This cost me $2605.92. At the time and per contract with my builder, I owed a balance of $8,000 (per text messages between Mr Ware and my builder and per the original quote). Mr Ware added another $1120 to that and claimed that I owed $9120 for the broke system he refused to return and repair. Nevertheless, I paid Mr Ware the difference of what was owed (actually $8000, not $9120) and what I had to pay to get the system serviceable ($2605.92). I paid Mr Ware $5394.08 by Ck 1020 dtd 10/17/24. Mr. Ware acknowledged receipt of this check 10/23/24 via text to me. Mr. Ware then filed a mechanic's lien with Attorneys in Frankfort on 11/1/2024 (date of lien) for $9120 totally negating the $5394.08 paid to him and acknowledged by him 10/23/24. I have tried to resolve this matter ever since with Mr Ware and the Attorney's office to no avail. I have since had to replace the entire, brand new Main floor and basement HVAC as it was again found to be inadequate for the home by Contractors finishing out the basement. This cost me an additional $10,800 in lieu of the total of $17,394.08 paid to Mr Ware to date. I finally was able to get my first tenant in the home 7/1/25 who discovered the 2d unit, 2d floor to be unserviceable. It was repaired recently for $1,100 by a local reputable company. I have asked Mr Ware to release the lien and have been told by his attorney he would settle for $3806.60, yet he has not corrected the lien. I have asked him and his attorney to at least correct the amount of the lien to show what Mr Ware was actually paid, I was again told he would settle for $3806.60 and the lien has not been corrected. To date, I have $29,294.08 invested into a system quoted for $20,000 and am still being charged another $9120 (ignoring by $5394.08 payment) on a lien. I am unable to close my loan (finally) due to this pending lien. I didn't even hire Mr Ware but I am left to suffer the consequences.

The guys did a phenomenal job from start to finish! They even answered questions I had along the way. All of the old equipment was taken away and they even vacuumed when they were done. Highly recommend.