Clawson Heating & Air Conditioning

Updated Review: Job date June 2023 We just had A&E Heating ( they bought Clawson) do an A/C install on our existing forced air system. Let me tell you, they did a great job. The crew showed up on time. Ruben, Nick, and Zach were top notch dudes. They knew exactly what needed to be done and got after it. There was also at one point where a change to the plan needed to be done. And Ruben explained to me way and showed me the fix before starting it. I really appreciated that. You can tell all three of those guys care about their trade. All in all I would highly recommend this company to do anything heating and cooling related. Thanks!

We were extremely impressed with the professionalism and courteousness shown by the whole team. They were tasked with: installing a heat pump, air handler, removing 90% of the flexible ductwork with metal, and separating the area of the home into 3 climate zones. They came with a plan in hand and truly listened as we asked for a tweak here and there. Upon completion, the basement where they worked looked better than when they arrived. Before & after picture. Notice no more white pipe & no more flexible ductwork. This guys were great!!!!!

Clawson is awesome !! My air conditioning system quit working during this record breaking heat wave we are having in June of 2021. I have a service contract with them and get priority scheduling but due to so many people having similar problems they said the earliest they could get here was the next day in the late afternoon. About 10 minutes later I got a call from them that a technician had finished a service call early and could be here in about 15 minutes. Justin came and got my system back up and running in about 30 minutes and I an so very very thankful for their outstanding customer service and I will definitely keep renewing my yearly service agreement with them.

Our heating bill was enormous last January and our former heating company didn't give us satisfactory service, so on the recommendation of a friend I called Clawson Heating. Phil Johnson came out right away to help us figure out what was the problem. Not only did he give us detailed and educational information and a fair estimate, he also told us that our heat pump hadn't even been installed to code and was getting to the end of its economic life. By this time, in the middle of our extreme cold spell, we didn't dare run our old heat pump because our heating bill would have been so high (over $800/month the way the old heat pump was working). Yikes! In the end, we decided to get a new unit. Yes, it was a huge expense, but we really had no other choice. Carly Moore and Phil did everything they could to get us a new unit because except for a couple of space heaters, we were without heat for over a month in the extreme cold. Clawson's put us on a priority basis; supply chain issues weren't their fault. Finally, in March. we were able to get our new heat pump installed. Tyler Hanefeld and his crew got here early in the morning, and stayed until after dark getting everything working right. The crew cleaned everything up, and left things clean as a whistle. Everything is now working flawlessly and our heating bill went 'way down. I only have the highest praise for everyone at Clawson's. Their responsiveness, friendliness, work ethic, and customer service is outstanding. I don't have enough superlatives when it comes to reviewing this company. Thank you all for your awesome customer service and expert installation. We are extremely happy customers and have already highly recommended you to others. If I could give you 10 stars I would. Or 25! June 27th 2022 We weren't getting any cold air from our unit for some reason; I called Clawson's this morning and Carly had Phil Johnson come today. He arrived right on time and checked everything out. I appreciated that he wore booties in the house. He was able to quickly diagnose the trouble, and had us up and running in no time. and told us exactly what the glitch was. The unit itself wasn't at fault, and we were glad to hear that. I so appreciated Phil's professionalism and his willingness to come out so quickly when he was already so busy. We'd really been having a hard time in the 100° heat; our house faces west, and it's so wonderful to have cool air flowing again. Thank you, Carly and Phil, for helping us out so quickly. One again, we were so pleased that we'd had our new unit installed by your company. If I could give you another 25 stars, I would!

I called them today because we need a new capacitor. They will not sell parts to the public no store front, only want to service your unit for diagnostics.

The customer service of this company is phenomenal! Good phone response and personality. I needed an emergency AC repair and called on Friday, but they were so busy that I could only get an appointment for the following Wednesday. However, they had a cancellation and were able to move my appointment up to Monday! The technician (Brent) was very efficient. He quickly diagnosed the issue and found a rusted out pump. He replaced it and checked the entire system to make sure everything was working perfectly. He was very nice and cordial and was super quick. I will definitely use Clawson again for any of my heating or cooling issues.

Clawson helped me with a furnace issue on a weekend. The dispatch and the technician were both very friendly and professional and I appreciated being able to get on the schedule quickly. They even did a follow-up visit when my furnace shut down again a day later. My only 2 criticisms were lack of transparency on pricing during the job (I was very surprised at the amount of the bill) and even after 2 visits and all that $, I had to call another vendor.... it was a simple pressure switch that needed to be replaced (not likely a clog in the ventilation). I did appreciate their attentiveness, however.