Minneapolis Heating and Cooling

The service provided by Minneapolis Heating and Cooling was outstanding! Their technician was amiable, productive, and on time. He didn't advocate for unnecessary fixes and gave a logical explanation of everything. My air conditioner now operates flawlessly, and the cost was reasonable. Without a doubt, I'll use Minneapolis Heating and Cooling once more. Overall, excellent experience!

Our AC stopped working and we didn’t expect anyone to be available same day. Even though Jones had other jobs pending he made time for us to stop by and look at our AC. He was very professional and explained everything in detail in regards to the issues we were having as well as made some very good, no pressure recommendations for the future. We will definitely use him again for all of our AC/Heating needs!

My experience with AVS Heating and Cooling was a 5 star plus! They came the same day I called, found out what the issue was in a timely manner, and fixed it at a reasonable price. My family and I are more than satisfied with their service because they helped us out when we needed it the most. I strongly recommend them as your primary HVAC specialists!

Called because of two issues: no heating upstairs and a smell of gas or exhaust. I made it clear the later issue was more important. They sold me a contract as a promotional item. They said it would cover their service fee (cost to come to my home) which it did. The 1st appointment was missed because a technician got into a car accident. When the technician arrived they had little to no tools or equipment (personal vehicle). They bleed the radiators which improved the heating upstairs but didn't resolve it (some still produce no heat). I was given a quote for a vent damper (2x part price) to resolve the other issue which another company said wouldn't fix it it. I did it myself anyway. Didn't fix it. I called this company multiple times just to get someone out not even asking for compensation. My calls would be "escalated" but never returned. Some of my calls made it past the answering service. Eventually feed up with everyone I bought a gas sniffer and found my pilot light tubing needed to be tightened.

If money is no object and you enjoy being SWINDLED out of it - give AVS Heating and Cooling a call! We were selling our home & moving. We had our furnace condensate pump start acting up the week of our closing. We couldn’t replace it ourselves because we needed to provide documentation of the diagnosis and receipt of payment when we went to our closing. We called AVS because we love supporting local, family-owned businesses - MOVE ALONG PEOPLE …we emplore you! The exact condensate pump that AVS put in our home currently retails for $74.98 (at a Big Box store). AVS charged us $947.64 for the exact same pump - NOT the labor, just the pump! The labor was a separate line item! Our final bill totaled over $1400+ (we had a substantial same day service charge-which we specifically knew would be spendy, and accepted because we needed it done asap for closing). We were SWINDLED and no one will call us back to discuss any charges (go figure - one wonders why?)! We certainly will NEVER recommend this business, but hope someone taking the time to read reviews would minimally question ANY charges if choosing to work with them - YIKES!

I have been a customer of AVS Heating and Cooling and have always had a service contract. Not only have they responded promptly to my needs, but I've always had a service tech who knows my system, my house, and is trusted by my family. Yes, these techs change every so often, but they become a part of my family and take care of us.

The pricing is deceiving, I was charged $100 at the time of booking the appointment for the service call. Then another $100 by the technician after the service call which took about half an hour - no repairs or parts were needed, and no tune-up was performed. After calling the office to figure it out the technician still couldn't explain what I had initially paid for but insisted I owed him the additional $100. On the initial charge I somehow paid 13% sales tax, on the other one 0%. There is nowhere in MN that has 13% sales tax. They are either very disorganized or intentionally deceiving with pricing.