North Pole Services, Inc.

My drain pan/float switch was overflowing. I tried shopvac on the outside condensate drain line but it did not work. I called Lisandro and he did a complete cleaning and flushing of the entire system. Not only that, he noticed that our previous tech had performed a compressor relay which was actually killing our system slowly. Lisandro was able to put the system as it should be back together, along with making some key electrical adjustments to the zone panel and the air handler unit. Thanks Lisandro for the friendly and prompt service!

My wife and I have been using North Pole A/C since we moved into our house a few years ago. Lisandro has been our go to A/C technician. We've had multiple A/C issues pop up and Lisandro has been very responsive by showing up the same or following day to address them. Our most recent issue was a bad air handler fan motor. We reached out to Lisandro and he already could tell what the issues was. He asked a few questions about the air handler to ensure he had the proper motor. He arrived early the next day and made quick work of the fan motor replacement and cleaned out the system while he was there. Lisandro is extremely personable and will talk you through what he is working on and even give tips to keep your unit up and running nominally. The quick responsiveness and knowledge of the system is what keeps us with North Pole A/C. Lisandro loves what he does and will ensure he gets everything back up and running in a timely manner. Highly recommend using North Pole A/C and Lisandro for your A/C needs.

There is a small AC company in Orlando that is willing to do the right thing and find the true issue of a system without just suggesting to replace the whole unit. In peak summer season, my AC unit started to take too long to cool the house until eventually it was operating 14+ hours without cooling. I called a "big name company" to come check the system and identify the issue. They came and refilled the unit as they determined that there was a leak, just for it to leak away 2 weeks later. Their suggested next step was to replace the evaporator coils as they are known to have leaks. However, they couldn’t guarantee that the leak was there, this made me feel uneasy and I decided to look for an alternative. I called North Pole and Lisandro listened to my problem and proceeded to give me 30+ minutes of his time to explain some of the check I could do on my own and the potential issues. Without looking at the unit, Lisandro gave more interest to finding the issue than the company that wanted to just replace the unit. Lisandro was able to come a couple of days later and he performed an isolation and pressurization test. This helped us identify where the leak was. And help avoid having to replace the unit. Lisandro is very knowledgeable and passionate about AC. I am very happy to know that I already have a good contact for any future AC issues.

North Pole Air Conditioning went above and beyond to help us get our AC issue fixed. Lisandro Fernandez was very professional and thoroughly worked on our AC to ensure our family could have cold air in this very hot weather. We are very pleased with his services.

Lisandro has been doing service in my home hvac for 4 years. With my old system, he did a great job. I was running my old system and waited till it stops.. Then we decided to move on to new hvac. I signed contract for new hvac installation with North Pole. Lisandro did a great job. Right from the beginning, he is very transparent and he didn’t try to sell or mislead, everything was documented perfectly. He explained things in advance. We don’t have ac running in our home, he brought couple portables and installed immediately, it was very helpful to start with. The platform he created for condenser was outstanding. Lisandro enjoys his work and very hard working person. Lisandro and his partner Luis took care of installation smooth and caring. He installed top of the line thermostat and also gave couple years worth of filters In the air handler, he also added filter rack so it’s easy to change filters. Overall it’s a great working with Lisandro.

Lesandro can and did a yearly maintenance on our AC. He was on time, thoroughly, and explained what he did. He replaced 2 parts. We are extremely pleased with the service.

I just had an excellent experience with North Pole AC. Lisandro was friendly, professional and took the time to clearly explain the repair without upselling. He was very thorough and showed diagnostic results before repair and after. Pricing was fair with no surprise fees. I highly recommend him and his company. We will definitely be calling him in the future!