JJ Heating and Air Conditioning Co

Been a terrible experience with this company. I had a heat pump installed in February of this year by them. The permit is still outstanding! The city has sent numerous requests asking for more information. Even though the company gets the same notice from the city, I would share the email from the city with Oscar in their office. Several times, Oscar would reply, that he will work on it "today". One to two months later, the city says nothing has been done since their emails. I get no response from the install manager either. Yesterday, I spoke with Steve, who claims to be a manager there and he was supposed to get back to me yesterday afternoon. NOTHING. The above are JUST A FEW of the problems I've had with them! If you have nothing to do, but make many many phone calls, and don't mind the headaches, then hire this company. if you want a smooth install, and don't like headaches, go some where else. They leave me no option but to get a lawyer.

DO NOT USE THEM. They will respond to your "first" call for the business and look very professional and all. But they will NEVER take or respond to your second call if you have an issue with their service. We got their service, fairly quick and clean. We were replacing the second floor unit which was on the further end in our shed. In order to pull them out, they had to either rest the further unit on top of our new unit or turn off the new unit, reset them. Second option will not risk to damage the fan on the other unit so we paid extra $650 for "turning off" and "resetting the unit". Summer was mild, we didnt use AC much then when it got hot, we turned on the AC , both floors were not working. It was blowing warm air. I called them about 30 times, left emails, voice mails, my husband did the same. Nothing. We had to suffer through the heat and finally called our old company. It turned out, our "reset" fan was exhausted (not sure if it was from the reset or not) and second floor (which we used this service to replace) they did not tell us there were massive leaks. We found a hole on the pipe, looked like someone drilled to test and never patched it. I am not saying they did it, but just be professional and return the call of your customers. It cant be "missed calls" or " we didnt know" when you received this many times of calls and written evidences. It was just very irresponsible and letting myself who rarely gives negative reviews to write this much. We are very disappointed so hopefully next customers wont be like us.

Decent pricing and a neighbor recommendations lead me to contact them. Poor communication and quality issues. An access door was cut in the sidr of my house/stucco so I and they could have better access to my crawl space. Rather than measure twice, cut once, they cut the hole too big which caused them to patch the stucco. They also had to order a smaller access door due to their error. The stucco patch is ugly and now I need to repaint the stucco. This was not planned and was bad on them. The moisture barrier installed in the crawl space was sloppy, but was corrected after I said something. They were supposed to come back to finish other insulation and no showed. Their office is not returning calls, Alan (Project Manager) phone is now disconnected. Would not recommend using them

Dominic was on time, professional and very honest. Easy to book an appointment with Oscar, and they had same day appointments! They worked around my busy schedule and Dominic fixed my AC (which wasn’t blowing cold air) within an hour. I would 10/10 recommend and will be using this business moving forward!

They helped us with a leak in our AC system, and sold us on their VIP maintenance package, claiming that they would see us within 48 hours of a request. Their work was shoddy and the leak started again less than three weeks after service, but by the time we reached out for help JJ Heating went out of business. They sold us a meaningless VIP package and did bad work. They are simply not responding to phone calls or emails and we only know they went out of business because of reviews on Yelp. Terrible experience.

I recently used JJ Heating and Air Conditioning for my annual inspection of both my heating and A/C. During the A/C inspection we noticed a problem that caused the system to fail a few days later. Dominic came out and worked with Lennox to diagnose the problem and get it resolved. He was always very professional and clearly explained the issues and my options. I would definitely recommend them for any HVAC work.

We had a great experience with Dominic Marquez. He was friendly, polite, communicative, and did a great job repairing a leak on our HVAC system, as well as replacing a large duct in the crawlspace.