Air Conditioning & Heating Tampa

Our AC broke down during a hot day, but Air Conditioning & Heating Tampa sent someone right away. They diagnosed the issue fast and fixed it on the spot. Such a relief!

Had this company clean our home’s ductwork. They used professional equipment, laid down floor protection, and showed me before/after photos. The air smells cleaner, and I’m dusting less. It’s clear they take pride in their work. Worth every dollar.

This was my first experience with Lonnie's and they really shined! Timely, great communication, personable, neat. I've found my new AC company. Thank you.

The worst of the worst!! My landlord said they were supposed to call in the morning before they came out to see what was going on. Never bothered to call just arbitrarily showed up in the afternoon and started yelling at me because the unit was frozen up. Well if you would have called in the morning like you were supposed to you would have known that instructed me properly to turn the AC off so it would be ready to work on when you got here. Extremely unprofessional!! The guy was a jerk, extremely aggressive, very rude and the worst part is when I said well thanks for wasting my day he said oh it wasn't a waste of time for me I'm still getting paid for showing up. So he's even price gouging my landlord for doing nothing. Arrogant and despicable. They just do not care. So rude and unprofessional. Would not recommend.

After getting led on for 90 minutes on another AC company that tried to sell us a brand new unit for no reason, Lonnie's was a breath of fresh air. Our tech was in and out in a third of the time and actually fixed our heater instead of trying to sell us something we didn't need. Prompt and courteous and the price of the replacement contactor was reasonable as well. We plan on calling Lonnie's for regular maintenance in the future.

I contacted Lonnie for a service call because I went to turn on my heater and it didn't blow out any heat, only air from the furnace. Lonnie came out and performed some checks on the condenser & furnace, he suspected the issue was with the thermostat which I replaced months earlier(Standard Honeywell thermostat to Honeywell programmable thermostat) with a programmable one. I did not have the manual at the time nor did Lonnie, he bypassed the thermostat at the furnace to test the A/C & Heat then confirmed that the thermostat/thermostat programming was the issue which I agreed because I saw both A/C and Heating work when in bypass. He when into the thermostat settings and changed how it worked with the condenser & furnace with using a Honeywell manual from another model. The Heat worked after he changed those settings. A few days later the weather changed and it became hot outside, so I went to turn on the A/C and noticed it wasn't working. I went into my collection of manuals and located the manual for my thermostat, the verbiage for the programming didn't make sense to me so I contacted Lonnie. I let Lonnie know that I found the manual and that my A/C wasn't working, he then told me that if he were to come out again it would require another service call and I would be charged again. At this point I felt like Lonnie abandoned me, he left the situation knowing that the thermostat wasn't programmed correctly because the options for the settings were unknown. Once I located the manual he wasn't willing to come by and make the situation right, I understand that Lonnie runs a business and Lonnie need to earn income however at the same time in order to keep relationships in tact customers need to be satisfied. Instead of paying Lonnie again to correct this I chose to contact Honeywell support, they were able to aid me in the programming of the correct settings for the thermostat to work with my condenser & furnace. In hindsight I should have contacted Honeywell support in the first place, At this point I'm no longer satisfied with Lonnie. He only seems to care about revenue and does not care about customer service, I will be conducting research to locate an A/C company to replace his services.

Lonnie's Air Conditioning & Heating is truly remarkable. I would never call any other AC company. About a year and a half ago I had another AC repair company tell me I needed a whole new unit - Lonnie's came out and fixed the problem without ever thinking the whole unit needed replaced. Today I had to call Lonnie's back out for another issue. They are so nice and not once have I ever felt like they were trying to take advantage of me or the situation. They definitely deserve 5 stars and your business!