J&M Electrical Service

I scheduled four electricians to provide quotes on relocating a point of attachment. The last company I met with was J&M Electrical Services, and Jason stood out for his honesty compared to the others. My initial plan was to move the point of attachment from the second-floor porch to the ground level for tenant safety and to meet Dominion Energy requirements. Instead of just quoting the job, Jason asked thoughtful questions about why I wanted the work done that way. After reviewing the situation, he explained there was a better approach that would still meet requirements while saving me thousands of dollars. He went above and beyond by working directly with Dominion Energy to ensure the project was done correctly and cost-effectively. The other three electricians didn’t offer this solution they only saw the project as a way to make money. Jason’s integrity and willingness to look out for my best interest speak volumes about his character and about J&M Electrical Services. Thank you, Jason, for your help and for saving me unnecessary expenses. I highly recommend J&M Electrical Services. Honesty and building long-term relationships go a long way!

Great experience so far getting an estimate/quote for recessed lighting and some fans. Jason was great to meet with. He asked questions about our preferences, provided guidance on our options, and answered any questions we had. Looking forward to working with him and the J&M team on next steps.

I had a great experience with J&M Electrical Services! The electrician installed my light fixture in less than 30 minutes. He was very knowledgeable, friendly, and professional—no upselling or pressure for extra services. Quick, honest, and efficient. Highly recommend!

J&M has been dependable servicing our Generac generator annually for about eight years. When the generator needed prompt service due to a breakdown last winter, J&M responded in a timely manner.

We had a consultation and estimate on December 31 and were scheduled for work on January 2 and 3. The projects, as shown in the screenshot I provided, totaled $4,617 for what was supposed to be two days of work. However, the actual work took about eight hours over those two days, involving one professional and two apprentices. I questioned the high labor costs for work that didn’t last the full two days, and the estimator explained that the presence of the apprentices made the process quicker. He even suggested that he could send one of the apprentices home on the second day if we wanted the work to take longer, which I found insulting. I feel we were overcharged for labor. While I would like an itemized list of what we paid for, I don’t think it’s worth pursuing further; we’ve decided not to return as customers. Additionally, there is now visible damage around the panel box that needs repair. If the panel box had been installed correctly, the cutout area would have been covered, preventing this eyesore. The panel box is also not flush with the wall, leaving enough space for my fingers to fit underneath. They also created a hole in one of our shutters and attempted to cover it up as if we wouldn’t notice. Furthermore, the ground wire for our slab is connected to the fence, which we plan to replace—what happens then? Lastly, we had to call them back to install a bubble on the outlet at the back. The main worker told my husband it wasn't necessary, which is why it wasn’t installed during their initial visit. When they finally put it on, the work was done poorly. It seems that the phrase "cutting corners" triggered the estimator, and I may have inadvertently offended him; my only intention was to ensure that the work was done properly, especially given the high cost for what was supposed to be two full days of work. While my main complaint is not solely about the costs, I expected top-quality workmanship for the price we paid. I believe they could have taken more time to deliver a more polished result. On a positive note, we do appreciate having the convenience of an outlet in our hallway now.

Jason Gay was my electrician from J&M. He was first off very prompt and professional. He spoke to me in layman terms so l have a full understanding of what was needed. He found the issue within seconds. He was straightforward with me and didn't push to get more money out of me. Hands down the easy and best electric service ever had.

We had the best experience with J&M Electrical! Jason G helped us pick out the ideal Generac for our home. He was knowledgable, patient, and led a refreshingly transparent process. Installation day came and his team was equally impressive. Justin, Bo, Lavonte and Braden spent the day ensuring each aspect of the install was flawless. They navigated an unexpected challenge with ease and left the job site cleaner than they had found it. So thankful for the new peace of mind I can enjoy with the new generator and the spectacular crew that helped us get there. Definitely recommend!!