Service 1st Contractors
📍 Hvac installers in Santa Ana
Service 1st Contractors, located in Santa Ana, provides HVAC installation and repair services for residential and commercial properties. Their technicians demonstrate varying levels of expertise; some exhibit a strong commitment to problem-solving and a willingness to go the extra mile, sharing insights and ensuring thorough completion of tasks.
However, experiences can be inconsistent. While some clients appreciate the dedication of individual team members, others have encountered issues regarding attention to detail and potentially unprofessional conduct. It’s important to ensure clear communication and thorough inspections are prioritized for reliable service. Prompt responses to concerns are also essential.
Information about Hvac installers - Service 1st Contractors
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- On-site parking
Customer Reviews
Service 1st Contractors has a rating of 3.6 out of 5 based on over 27 reviews on Google
Raul did an excellent job at my apartment building. This was a very difficult job where a resident had really clogged up the toilet where it had to be removed and replaced. He stayed until the job was completed and cleaned up nicely. Also, he was letting my techno everything he was doing their by sharing the knowledge and my service tech gained some valuable insights. This kind of customer service is not very common unfortunately. Raul did a great job!
Two technicians came to replace the condensate pump for my apartment AC then left and later that day I noticed the AC was not working and had to spend the night without AC. I could not wait another night for another technician to come so I opened the retuned air duct myself and found that the pump was not even plugged in the wall as per the photos. All they had to do was to just plug it in the wall!
February 8, 2018 This guy got his "Man" feelings hurt when I passed him and merged in front of him on the 405 South Fwy this morning at approximately 7:50AM. It wasn't like I cut him off or anything, he didn't even have to tap on his break, but the next thing I knew he was flipping me the bird behind me then he changed lanes sped up to get on the side of me to flip me off some more. Very stupid Van # 1851 or 1051 to insert yourself in road rage with you phone number on the van. Next time don't drive like a snail on the freeway and make everyone have to change lanes to pass you, if you can't handle it...Makes me think what else he would come unhinged over. Good job "Service 1st".
These guys are great. Alex and Isaiah came to fix an issue with my toilet and were both professional and respectful of my home. They worked quickly and efficiently. Should I ever have any issues again I know exactly where to go.
Hands down the worst service I have ever had in my 10 years as a business owner. I reached out end of June / beginning of July. It is now almost two months later and finally getting an email from upper management of their partner companies ( Stoellting, Chill Masters) to even get my qoute. After numerous calls all sent to answering service, with promise of a return call. I started reaching out second week of July just to get an update. We had an ice cream machine down for half the summer at this point. This cost my company approximately 9k so far.... Then was told this would be handled by Monday 8/19 at the latest after upper management ( maybe owner ship) got involved. It is now 8/22 and still haven't got a phone call. Stay clear and save yourself the stress!!
Rafael was extremely helpful when he came to fix a leak we had in our apartment. He was super fast, very friendly, and quite skilled. Thanks for your help!
I'm the Building Maintenance Engineer for a major city in LA County. We've been using Service 1st to care for our Olympic Swim Center and all our water features in the city (and there are a lot!) for more than 10 years. I have 100% confidence that when I give Service First a call, I will get the job done right and at a good price. Seriously, if you don't call these guys, you're blowing it! They are honest and fair, you won't be sorry.
Information about Service 1st Contractors
Address
Service 1st Contractors is located at 2510 N Grand Ave Suite 110, Santa Ana, CA 92705, United States
Phone
The phone number of Service 1st Contractors is +1 714-573-2200
Website
The website of Service 1st Contractors is: service-1st.com
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed
