Synergy Home HVAC

I was without air-conditioning for a week during one of the hottest weeks of the year. I called my friend who works at synergy home. He came out right away for me On Monday and assessed the situation. Determined that I needed A new AC compressor and coil. The owner of the company ended up coming out and helping with the estimate and checking my system over. Such a nice guy and really cares about his clients. This was on Monday. By Wednesday, they had me up and and running. To say they went above and beyond would be an understatement. A big thank you to Justin, Scott, and everybody involved in getting my air conditioner issue solved. I cannot recommend this company enough! Again, above and beyond would be an understatement. Their customer service is second to none! I will use no other company than synergy Home from here on out. Highly recommended! Five stars all around!

I had an outstanding experience with Synergy Home, and I want to especially recognize Drew for his excellent service. He was professional, knowledgeable, and genuinely cared about making sure everything was done right. He took the time to explain what he was doing, offered helpful advice, and made the whole process easy and stress-free. It’s rare to find someone who combines great technical skill with such friendly customer service, but Drew did exactly that. I couldn’t be more pleased with the work and the experience. If you’re looking for a reliable company and a technician who truly goes above and beyond, ask for Drew. Highly recommend.

⚠️ Unsafe Generator Install • Safety Shut-Off Synergy Home installed my generator in April. From day one, wiring errors caused failures during multiple outages — several service calls before July, but the real issues weren’t found. In July, water from faulty conduit installation dripped into the electrical box, causing a burning smell; KY Utilities shut off my power for safety. Synergy restarted it but missed the cause. Weeks later, a Generac load test failed again, with more burning smell — they declared it unsafe. Only then did Synergy send a different tech, who found bad wiring, broken seal, and water intrusion. After months of unsafe operation, their "compensation" was a 5-year service contract… meaning the same company that created the hazard would be responsible for maintaining it. NOTE: Don’t be fooled by the reasonable sounding comment if you see it below. Just boiler plate language they add that demonstrates their lack of real acknowledgment of the dangerous situation they created. When I get a real response I’ll update this. I’d love to give you all a happy ending where I change this to a 5 star. That is up to Synergy. Been over a month since this was posted. Months later - Silence from Synergy.

From start to finish, Synergy Home was great! Brandon took time to understand what we were looking for. Davey and Kim showed up on time and finished on time. Nothing but professionalism and good work!

Davy and Kimberly came right on time and worked diligently throughout the day. They were polite and cleaned up when they were done, and at the end of the day checked to see if I was happy with their work. They got my wifi and app hooked up and running. Did a great job!

My husband and I were very impressed with Davy and Kim's professionalism. They explained everything that they were doing.And we were very appreciative. If any of our family friends need a new air conditioning or heating, we will definitely be recommending your company. Keep up the great job .John Linda Scott

We had a new HVAC system installed to replace our over 20 year old one. Our service team, Davy and Kim, were the best! They were professional and diligent and took pride in their work. I would recommend Synergy Home for any of your HVAC needs.