My Roof Solar
My Roof Solar, located in Norman, Oklahoma, offers solar panel installation services for residential and commercial properties. They aim to provide solutions for homeowners seeking to embrace renewable energy and reduce their electricity bills. The company’s scope includes system design, procurement, and the physical installation process.
Reports indicate varied experiences with My Roof Solar. While some have praised the team’s technical expertise and ability to navigate the inspection process efficiently, communication challenges and delays in post-installation services have also been noted. Customers seeking a seamless experience should verify project timelines and confirm support channels prior to engaging with the company.
Information about Solar installers - My Roof Solar
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Customer Reviews
My Roof Solar has a rating of 3.2 out of 5 based on over 36 reviews on Google
I give them Zero stars. Horrible customer service and no follow up. From the beginning it has been a disaster. They left my inverter on the side of the garage. It took 4-5 months before they finally installed. Turns out it was a bad inverter and it had to be replaced. Could never get hold of anyone. Every one kept sending me to different departments. Fast forward 2 years system worked ok then Nothing! Inverter is not working again. Currently trying to get hold of someone at My Roof Solar. I will most likely call another company to have it repaired. If you are going through a 3rd party find out if the contract with My Roof Solar demand they use another company. DO NOT USE THIS COMPANY!!!!
They installed my Solar almost 3 months ago. And immediately one of the panels were broken, so I called the company that supplied them and got a Replacement panel within a week, but I have been calling and leaving Voicemails to this company for over two months now to try and get this panel installed. Once I paid them their money for the install it’s impossible to get a hold of them. The email on their website doesn’t even work.
I’m an independent solar rep in Oklahoma. My team uses MyRoof Solar for all of our installs. I’ve never had an issue. They know what they’re doing and actually know how to get the system through inspections quickly and operational, usually within a month. I’ve been pleased and so have my customers.
Extremely frustrated with this company and the run around! Almost a yr later and still not running or functioning , the lack of communication with their clients is highly unprofessional . The lack of communication with the contractors they used is insane! Electrical inspection failed 3 times , gas inspections failed 3 times, and then they shut off what little solar usage I did have, which created a 400$$ electric bill. Did they communicate this to me no!! I had to find out when I opened my bill. I’ll be contacting my local news company about how y’all take advantage of hard working Oklahomans who trust you to do your part .
My experience with MyRoof Solar in Oklahoma was great. After several months of high energy bills, I finally made the decision to jump over to solar power. My experience with MyRoof has been by far superb! Everything from the salesperson to the technicians, I want to give a shout out to Michael Redin. Not only have they shown their interest to giving their clients nothing but the best service, but they will go above and beyond to make it happen. Anything from long hours to attention to details when installing new equipment and strive to keep their work nice, neat and best of all Organized! When the city inspector and the power company inspector, came by to perform the final inspections, both were very impressed with the total installation. MyRoof Solar provided a quote that blew the other companies out of the water and the whole experience went very smooth from the purchase to the install. Also, I was very surprised how fast they were able to install the system. I had a great experience working with Michael Redin to install solar panels on my home. He was very attentive and communicated the steps of the process very well for a nice price! I plan to recommend him to my friends and family. I’ve had my solar roof installed system for about 5 months now, and I’m already noticing a big difference in my savings. My house looks amazing, and my bank looks even better on the saving on my electrical bill. From the second I spoke to MyRoof Solar Company up until the panels were on my roof, it has been nothing short of a flawless experience. My Roof Solar came through with their promises and I would honestly recommend this company to anyone who even has the slightest thought of wanting to go Solar. Great work. I give them a A Plus. Thanks MyRoof Solar! Gary Gardner
We've had an issue with our solar since January 14th. Have called every week, can't get ahold of anybody. Seems like they're great until you need to actually talk to them. Would appreciate a call back and a service.
MyRoof client resolution dept accused us of being unavailable because it took over 6 mos to get our system working. Our solar panels are not producing the 105% we were told it would, not even enough for our needs. We had two of MyRoof's workers tell us that it is not our system but a RMD issue meaning a computer issue with MyRoof. We were told the workers are wrong and MyRoof has no control over the weather. But we are stuck paying two electric bills-one to OGE and one to pay the loan. My mother is on a fixed income and MyRoof has not responded to my pleas for help. I am praying for MyRoof and praying they will do the right thing. READ YOUR CONTACT WORD FOR WORD I truly do not believe the 5 star reviews are coming from real people. Michael Redin never ever responded to any of my texts or emails. - He had his client resolution department tell me "they can't control the weather" - Weather has NOTHING to do with the issues we are having. It is truly pitiful that they talk a woman that is on a fixed income into the system then abandon her with two electric bills to pay. All she wants is what she was told she would have from this solar panel system - 105% of her electric usage.
Information about My Roof Solar
Address
My Roof Solar is located at 810 W Robinson St, Norman, OK 73069, United States
Phone
The phone number of My Roof Solar is +1 405-459-7717
Website
The website of My Roof Solar is: myroofsolarus.com
Business Hours
Monday: 08:00–20:00
Tuesday: 08:00–20:00
Wednesday: 08:00–20:00
Thursday: 08:00–20:00
Friday: 08:00–20:00
Saturday: 08:00–20:00
Sunday: Closed
