Omnidian

(OMNIDIAN) WORST SOLAR COMPANY EVER! SHUT YOUR DOOR IF THEY GO TO YOUR HOME!!! Last year I purchased my first home and decided to get Solar panels due to the rising costs of electricity with their "delivery fees" costing consumers 4x's the amount of actual usage. I thought this would be the right move but it definitely was not! I got into a contract with Everbright for my solar panels who I believe at the time was with Solar Edge. Everything was great until Everbright decided to sell the warranty, monitoring systems and maintenance to Omnidian without my knowledge, consent or option to choose. I recently had my electrical panel upgraded from 100 amp to a 200 amp by a licensed electrical company. Permits were pulled and the city inspector came out and everything is good and working well. I called Everbright to inform them of the work that had been done and to inquire if they should be the one to connect my solar panel wires to my new upgraded panel. The person from Omnidian (Gelila) who I spoken with began by telling me that she needed the company information to begin vetting the company who did the electrical work and that my warranty may be void because I was to inform them ahead of time of any work that needed to be done regarding my electricity. I was never informed when they changed my provider to this awful Omnidian company. I called the sales person (Julian) who had originally sold me the solar contract and he acted like he was trying to assist me. He told me that I didn't have to wait on Omnidian to have electrical work done to my house, and that was ridiculous. He gave me some numbers to call and explain what I had done and that someone should come out to connect my solar wires to my panel. After a few weeks (Julian) stopped answering my calls. If you come across (Julian) who will try and sell you solar, RUN!!! I have sent numerous emails to Gelila who takes weeks to reply and still as of yet has not "vetted" the company I used. The city inspector who came out and inspected the work said that they did a great job with my wiring and panel and that everything was good. However, I am still waiting for Omnidian to get back to me. It's been over 2 months and crickets... If I could give less than a quarter star I would! STAY AWAY FROM THIS COMPANY AND JULIAN THEY ARE THE WORST!

We have had repeated problems with our solar panels under Omnidian’s service plan. Shortly after purchasing our home in Spring 2024, the panels stopped producing power (Case #582328). Most recently, on July 9, 2025, the system reported another failure (Case #00926427). Despite weeks without solar production and higher utility bills, Omnidian has refused to provide any compensation under their so-called "Performance Guarantee." It took until August 27, 2025, for the issue to be fixed, leaving us paying for both the solar system and inflated electric bills. This is the second major outage in just over a year, with the company taking little responsibility. Omnidian continues to blame delays on customers while shielding themselves from accountability. Their guarantee is misleading, and homeowners should know they may be left without support when their system fails. To date 10/ 2025 we have no solar power. Our panels are just for decoration. Expensive decorations on top of that. And we are still paying. What does one need to do to get response. We have not had a better response.

For 2 month .a breaker keeps tripping. Call tech support, send pictures and issues haven't been addressed. As an electrical journeyman. Whe you have to reset a breaker more more than once. There's a problem with the wiring, overloaded ,bad breaker or overloaded breaker. All can causes fire hazard . Sending me a ticket #. Doesn't solve the problem. Meanwhile l being double dip By you guys and Duke Energy.

Beware of this company! My solar equipment only ran for less than 3 months, it has now been down and not operating properly longer that it ever ran! Zero customer support! Horrible how they choose to operate! Regret ever opening my door to Forever Solar and your company Omnidian! Companies that treat customers the way you,Sofia especially(who's terrible at her job), and Freedom forever solar disgust me!

My leased solar system is down. I informed Omnidian over a month ago and they have been unable to find a technician to come to my house. They are responsible for the maintenance of my leased system, but are not living up to their legal obligations to maintain it. This company is giving 'Solar' a bad name! How they have 4.5 stars on google is beyond me.

After reading the reviews I am in the same boat as everyone else. This company has not been any help. PG&E has hit me with a $1500 and i personally feel this company is failing there contract to insure the solar stays running. I feel they should be responsible financially for failing to provide the service they promised there customers. EnFin points there finger at Omnidian & Omnidian points it back at EnFin. You both are scamming good people just trying to save some money!

I have solar through Palmetto (LightReach), but Omnidian monitors the system as a 3rd party. More than 3 months ago, I received an email from Omnidian saying my system wasn't reporting and they would schedule a call. I didn't hear back for an entire month and finally had to call them instead. I'm not sure Omnidian ever would have followed-up of their own volition. As it turns out, it wasn't a reporting issue; 1/3 of my system was generating no solar energy. 100+ days later (and after many hours spent making phone calls and sending emails to Omnidian) I am no closer to having the affected panels repaired. Omnidian has still not scheduled a technician to remediate the issue and has even asked me to reach out to local providers and try and find one for them. This is ludicrous; I lease my solar system and should not be responsible for finding and scheduling repair. After this length of time, I'm certain I'm not a priority and doubt if the issue will ever be resolved. Omnidian has failed at every juncture of this issue; from communicating the issue at the very beginning, through finding a solution in a reasonable timeframe. This company does not appear to care about providing service at all, let alone in a timely manner.