Stout's Heating & AC, Inc

Exceptional Service from Start to Finish! I recently had my furnace and AC unit replaced by Scout Heating and Air Conditioning, and I couldn’t be more pleased with the experience. From the initial consultation to the final installation, the team was professional, knowledgeable, and courteous. The installation was smooth, efficient, and completed on time. The crew respected my home, cleaned up thoroughly, and made sure everything was running perfectly before they left. The new system is working flawlessly; my home hasn’t felt this cool in years! It’s more comfortable, and I’m already feeling the benefits and can’t wait to see the energy efficiency, with my energy bill. If you're looking for a trustworthy HVAC company that delivers quality work and excellent customer service, I highly recommend Scout Heating and Air Conditioning. They truly went above and beyond!

The best Santa Rosa Hvac company. They repaired my ac. The ac repair was affordable. Call them if you want it done fast and efficient. Their ac installation in Santa Rosa is top notch. They beat the other quote I have by over $1000. They even took a look at my heater and did heater maintenance by replacing all my filters!

I already had bids from two other companies when a friend recommended Stout's, saying they were very pleased with the services they received. I appreciated the no-pressure presentation when Steve Stout came to visit. Their bid was the best of three. Stout's installed a heat pump and two mini-splits in my home, and a solar attic fan. The three installers were friendly, respectful and professional. I was very satisfied with my choice.

They cleaned my unit and tested the cooling and told me it was good to go. No made up repairs or extra fees. The maintenance fee is all i paid. As a single woman, I’m always concerned about being taken advantage of by service companies. I’m truly grateful I was referred to Stouts!

We decided to switch from gas furnace and water heater to electric heat pump heating (and cooling), and initially received quotes for a central ducted heat pump to replace our gas furnace. We also reached out to Stout's to learn about options with ductless systems, but we've only had ducted systems before now. We were certain that we wanted a heat pump (after living with one for 17 years before moving back to California), but we were surprised with the many benefits of a ductless system. We alreay knew that we would need to upgrade/repair our duct system if we went with a ducted heat pump, and that was going to add to the overall cost of the system. That is probably the fact that tipped us over into the ductless camp, but we also were very interested in the efficiency of the ductless system, the ability to set different rooms to different set-points, and the fact that not having ducts means not having out-of-sight places where dust would build up. Plus, the ductless option gave us a furnace-sized space for extra storage in the garage! Stout's team did a great job installing a Rheem heat pump water heater and Daikin "multi-split" ductless system (one outdoor unit, and 5 indoor units, covering all of our 3-bedroom home's needs). The equipment is running very well, providing plenty of hot water and cool air. We're confident that the house will be comfortable throughout the winter as well, as the system was well-sized to our needs. I'm very happy that I gave Stout's the chance to teach me about ductless mini-split systems, and their crew of technicians were excellent to work with. I would absolutely make the same choices if I had to do this all over again!

Stout's Heating & AC did a superb job on our furnace replacement. All members of the team were exceedingly professional and courteous. They conducted high quality work at a very reasonable price. Other vendors offered to charge over three times what we were quoted by Stout's. I highly recommend them for any heating/AC work!

I can’t say enough positive things about our experience with Stout Heating and Air. Tim and the crew were incredibly knowledgeable, responsive, friendly and cost effective. We had a furnace replaced and moved which was a big job and they got it done in one day. They offered to come modify a small issue free of charge. Overall best experience with the company we could hope for. 100% recommend!!