Total Mechanical, Inc.

Just found out they stopped supporting Generac and are now a Kohler generator dealer. I got a 48kw Generac they installed three years ago and now I need to find an authorized Generac dealer I can rely on for any repairs. (Update--Just got a call from them stating they don't install Generac now but will still work on them and that they do stock Generac parts. Apparently the man I spoke with there regarding my service experience gave me incorrect information.)

Total Mechanical was able to squeeze me in for an Emergency leak. Kurt was very thorough and explained the entire issue and steps to correct it. As always, I will continue to call Total Mechanical any time I have a plumbing/electrical issue. I highly recommend them for their speedy, efficient and affordable service.

Scott was very courteous and professional. He did a very thorough job inspecting and cleaning both our furnace and air conditioner. He explained what he did and replaced a capacitor on our air conditioner.

My water heater broke. Called Total Residential. Was directed to deal with Eric, the Senior Plumbing Account Manager. Spoke with him once. Then email communications. He responded with promises to follow up. He never followed up. Manager? Really? terrible!

I called and Robert (VP Residential Division) got back to me right away and was out very quickly to give an estimate. I needed a panel replacement due to a main breaker going bad. I also needed a hot tub service/disconnect/wiring upgraded for a hot tub replacement. The price was the best of the 3 I received. Within a week a crew of 3 was out and got the work done in about 6 hours. It has been 3 weeks and everything is working perfectly. The guys respected the house, putting sheets over the carpet and cleaned up well before they left. I would not hesitate to call them again when I need something in the future.

Just had the Koehler generator installed - Luke, Brian and Ben. Had Spencer do maintenance on our A/C units and Kurt did some plumbing work earlier. Every employee was incredibly capable and extremely nice and polite. In this day and age, you just don’t find contractors as responsible and talented as the group you employ. We are extremely impressed and already recommending your company to our friends. Stephanie also did a great job in coordinating and scheduling. Great job by all!

We had a Kohler stand by generator installed in late fall and overall, we are happy with the work performed and the company itself. If the review system allowed us to leave partial stars we'd give them a 4.5/5; while were pleased overall, there we some small communication issues along the way but they were addressed to our satisfaction. If these guys install your generator, you're going to get a quality product at a fair price.