Rail City Garden Center

I needed a few yard projects and was charged $125 for a consultation. He was very brief with the note taking and didn't take any measurements. He seemed annoyed at being there. After 3 weeks, no response with quote. I also bought a couple of small items and the cashier was very rude and unfriendly. She was a young college age girl. Needless to say I won't be shopping there again. Definitely stay away and go elsewhere.

Love this nursery, so beautiful and well designed. You can find anything from yard art, to wonderful gifts for family and friends. Employees are always available to help and you never have to go looking for someone. So nice to see a business make sure customers are taken care of during the shopping experience.

Wonderful little spot. Helpful employees, everyone's smiling and happy. Very knowledgeable employees.

Bought here once. Not only do they have a poor selection of indoor plants,but they come with pests and plant eating fungi as well If you want a plant for a month for looks, then have it die and ruin the rest of your home plants with multiple pests be my guest. I would thoroughly inspect your plant and the dirt there in before even considering this over priced gift shop there are far more better plant nurseries in Reno. I will NOT be coming back and continue my purchases and my question on how to fix my now "problem" elsewhere. Awful.

Just moved here from Seattle I have no clue what kind of plants grow here in Sparks Nevada so I went to Rail city. They have a fabulous selection of everything plus excellent customer service! Mark helped me out so much he is very friendly and very accommodating. He even helped me load my purchases into the car!

Absolutely TERRIBLE PLACE!!!!! BEWARE PESTS!!!!! Over priced plants unhelpful staff. They destroyed atleast 15 other of my plants from in indoor collection because they can’t take care of their plants properly. Literally in TEARS TRYING TO SAVE MY COLLECTION OVER incompetent lazy workers who have no CLUE how to take care of their plants. this is the worst nusery in town by far.

Three days ago I bought three electronic bird at this nursery. Two of them worked the other one didn’t ! I took it back. They had cost $70 each. The one I brought back was defective. The clerk said that they would not give me my money back, only a store credit. I admit that I became very upset. The then told me to talk to the manager. He also said that they never give anyone there money back. Again I lost it, why can’t I get my money back on a defective product I asked. He became very rude once standing in my way so I couldn’t move forward. I will never go back in that place. Checking with the better business bureau on their return policy. I didn’t see any sign about no cash refunds. Just be careful about buying anything at that nursery.