Kroger Marketplace

Avoid this Kroger. They always have Spectrum people harassing you while you grocery shop. I’ve been to this Kroger periodically for years, and the frequency of spectrum salespeople has only increased. Now, I can’t remember the last time I went without being harassed. Publix right down the road is a much nicer shopping experience.

It has a quantity of bottled water and they were very helpful getting me some that were beyond my reach. It was easy to get parking. I just wish it wasn't quite as large (just my preference).

DO NOT SHOP HERE IF YOU ARE A PERSON OF COLOR!!!!! Every time my sister and I go shopping at this location; we ALWAYS have an employee hovering over us at the self checkout making sure we scan everything! Two days ago we came shopping here to get groceries and some toys our siblings wanted. we start screening items one by one and my sister told me she wanted to do 2 separate transactions I told her okay. So I stopped and the employee comes over just to tell us " are y’all paying for that l" which I told him that it would be paid in a different transaction He proceeded to say okay and walked away. Again we started to scan the items for the second transaction and he comes circling around again making sure we are scanning everything. Which I considered to ignore but it made my sister feel very uncomfortable. At the end of scanning everything we wanted to pay my sister hold her phone to the card reader to pay with Apple Pay our screen goes blank and says thank you which I thought the payment through. So we started to walk to the exit until the employee that was hovering over us; comes chasing us down and said I had to suspend your transaction my sister and I looked at each other confused and proceeded to check her bag and read the ticket out loud to see if everything was scanned.

Probably the best Kroger in Lexington. Huge store nice selection of food. I like buying the Kroger brand simple truth organic. They also sell clothes!!

Needed distilled water, but the shelves were out and customer service was closed. Saw a gentleman in seafood cleaning up the display, he couldn’t help himself but stuck with me and called for Madison. Madison went and searched the back and brought out the gallon I needed. She could have said something about the shelves were empty so they were out, but she didn’t. She confirmed my faith in Krogers in Beaumont Centre Circle.

First of all, I am clearly injured/disabledand it's physically noticeable. I was at Kroger in Beaumont, my service animal was with me. I was on the phone, and needed one more item when a voice says, "Get the dog out of the store now, it cannot be in here." I said, "My dog is a service animal, I have seizures, you can clearly see the damage from scars." "Your dog doesn't have on the vest and it's store policy, see the sign on the door." she said. "You are incorrect, service animals are not required to wear a vest." I replied. Then she threatened to call the police. I even showed her the Ada law. She then told me Kroger policy trumps the law, and that was when I threatened to have my attorney involved. I had my service animals ID card in my wallet, she never asked for that. Tricia, the manager broke the law, made me leave, and denied my request to speak with another manager. I realize the amount of money my family spends won't even be noticed at the end of the day. I don't like tension being drawn to me because of the way i look, i felt humiliated, discriminated against as a person who is disabled, and not welcome in the store. Kroger, I really hope you take this opportunity to reprimand your manager, and to train people on how to interact with handicapable folks and service animals. I hate leaving negative reviews, and it's not something I do often if ever. But that was devastating, and occurred on 8/17/22. Here's the sign, which doesn't accurately depict her statement. I'd really love to hear from Kroger management, and not escalate this any further.

Make sure you register as a Kroger plus member which is free. Great discounts.