NerdsToGo - Alexandria, VA

Steve from Nerds to Go Alexandria was awesome. Steve gave me alternatives on how to install my new Google Nest Video Doorbell. Steve also explained all aspects of operation from charging, notifications from the camera and all the great things my Google Screen (not the correct terminology) can do and how to communicate with it…Hey Google! I will definitely call Nerds to Go Again! Making an appointment was super easy too! Thank you to Brian for helping me find a date that worked.

I had called another service to replace my old computer with my new one. They needed to take mine in to their shop. I was afraid that they would take a day or two, so I remembered seeing a Nerds To Go store in our town. I called and they offered to come the same day, but I had already made plans that day. When I scheduled for them to come, they were very prompt and replaced the old with the new, and transferred everything over. I strongly recommend this service to anyone.

Steve from NerdsToGo arrived promptly and was great to work with. He was professional, intelligent, and provided great customer service. I would recommend NerdsToGo to anyone needing repair service on a host of technical products.

Called Nerds to go regarding my laptop being hacked into. They were very accommodating in having me bring it in. It didn't take them long to get to it. Bryan did a thorough check of it and found 2 programs that had been dowloaded on it to gain access and removed them. He also added virus software on it as well. The staff is very professional as well.

Ultimately I decided not to proceed with repairs, but the overall experience was still professional and worthwhile. I brought them my laptop and within less than a day they had opened it and provided an informed opinion on my repair options, including cost and likely outcomes. I chose not to proceed with a repair, but even when I picked it back up the next day they provided a helpful clarification of what they had found and what my remaining options were. Would recommend.

We highly recommend the NerdsToGo Team! They consistently ensure that we understand the changes that are being made and confirm that everything runs smoothly while addressing any issues quickly and efficiently. Their professionalism, expertise, and dedication are commendable. The make us feel that they care. They are truly a fantastic team to work with! Ernestine Gales, CEO Legacy Management Solutions, LLC

I have used Nerds to go twice and they were always able to solve my problems including recovering a facebook page that had gone missing after being hacked. Thanks for your help.